Maintenance Operative
Manchester
Full-Time
Permanent
We have an exciting opportunity for an experienced Maintenance Operative to join our team at our flagship accommodation - Square Gardens in Manchester City Centre. As a Maintenance Operative, you will be responsible for delivering the best experience to our customers by providing a pro-active and responsive repair and maintenance service, ensuring that faults and maintenance requests within the accommodation are dealt with in a timely manner.
Square Gardens by Downing Living is centred around green and open landscaped spaces. Fundamental to our brand is delivering a sustainable place to live and gather with exclusive shared resident amenities and services. Downing are a family-owned, award-winning, leading developer, owner, and operator of bespoke, luxury student accommodation, residential and commercial properties across the UK. Operational for over 35 years, we deliver best-in-class developments, with over £2bn of developments successfully completed to date, and a further £1.6bn in the pipeline.
Role Responsibilities:
- Undertake repair and maintenance tasks to a high-quality including plumbing, joinery, electricals, painting and decorating and supervise any of these aspects that are subcontracted.
- Carry out and close reactive maintenance jobs in a timely manner and to a consistently high standard.
- Ensure all residents enjoy a high level of maintenance and cleanliness.
- Understand and respond to health and safety matters in a timely manner.
- Administer all maintenance and health and safety records.
- Carry out PPM checks (e.g. Emergency lighting, fire alarm).
- Assist with visual daily health and safety checks.
- Support and complete risk assessment monitoring.
- Escalate all Heath, Safety, Welfare and Security issues or concerns to the Line Manager.
- Carry out redecoration and repairs within apartments and communal areas.
- Identify and communicate any potential areas for future works.
- Complete all paperwork and procedures in line with company policy.
- Escort contractors whilst working on site.
- Conduct building audits including health & safety and compliance.
- Assist with periodic and tenancy end inspections and associated maintenance tasks resulting from these.
- Preparing apartments for occupation.
- Support with CapEx improvement works/schedules.
- Respond appropriately to emergencies or urgent issues as they arise and be part of a maintenance call-out procedure.
- Manage and meet agreed KPI’s as set by the line manager.
- Working closely with the Management team to co-ordinate the preparation of amenity spaces for events.
Attributes & Skills
- Previous experience of domestic electrical/plumbing/general maintenance would be an advantage.
- Hold a relevant qualification in either plumbing, joinery or electrical systems would be an advantageous if at all possible.
- Have a thorough understanding of Health & Safety legislation and the impact of the works being undertaken
- Previous building mobilisation experience would be an advantage.
- Well organised, ability to problem solve, prioritise and work under pressure.
- Understanding the importance of achieving deadlines and ensuring quality output.
- A strong team player supporting all colleagues when required and feel confident to put forward suggestions and ideas.
- Attention to detail and taking ownership of all of core tasks/duties.
- Professional presentation, confident and outgoing in nature.
- Excellent verbal and written communication skills.
- Excellent customer service skills.
- Fluent in written and verbal English, culturally aware and able to adapt communication style.
Hours of Work:
- Monday to Friday 8am- 5pm, 9am - 6pm or 10am – 7pm on a rota’d shift basis
- We require you to work 1 in 5 Saturday’s 8am to 5pm on a rota’d shift basis, with hours given back in lieu the following week.
- During our summer turnaround period, we may require additional support to cover additional hours.
Benefits
- Competitive salary
- 25 days holiday, plus bank holidays
- Paid overtime
- Company Pension scheme
- Life Assurance cover
- Employee Assistance Scheme