Call Out & Repairs Engineer

We are seeking an experienced and customer focused Call Out & Repairs Engineer to join a growing engineering team specialising in fire safety and life safety systems. This role involves carrying out servicing, maintenance, fault finding, remedial works, and small low-voltage installations, with a strong focus on first-time fixes and delivering excellent customer service.
Call Out & Repairs Engineer
Salary: Competitive
Location: Sutton / Remote Working
Hours: Full Time – 45 Hours Per Week
Benefits: Uniform, tools, phone, company van & fuel card (work only), 24 days hols + BHs and pension
Key Responsibilities
* Service, maintain, fault find, and carry out remedial works on:
* Fire Alarm Systems
* Emergency Lighting
* AOV Systems
* Dry Riser Interims
* Disabled Refuge Systems
* HHE Systems
* Complete minor low-risk 230v remedial and installation works where required.
* Survey and report on existing fire and life safety systems, providing recommendations for improvements.
* Ensure all work is completed in line with current British Standards and company procedures.
* Organise workloads effectively and communicate proactively with office staff regarding progress, delays, or issues.
* Represent the company professionally while building strong relationships with customers, colleagues, and management.
* Participate in the on-call rota and remain flexible to meet operational requirements.
* Maintain high standards of Health & Safety compliance at all times.
* Attend training and actively support continuous professional development.
Skills & Experience
* Strong technical knowledge of fire alarm and emergency lighting systems.
* Experience carrying out fault finding and remedial works.
* Experience with AOV, dry risers, disabled refuge, and HHE systems is advantageous.
* Relevant industry qualifications are desirable.
* Previous on-call experience is beneficial.
* Ability to work independently and manage workloads effectively.
* Excellent communication and customer service skills.
* Reliable, organised, professional, and solution focused approach.
What’s on Offer
* Full-time permanent role
* Remote and field-based working
* Ongoing training and development opportunities
* Supportive and professional working environment
***For your information:
*Interested? Please send you CV in as a Word format only
**Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship),
***Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee
Due to the large numbers of responses, we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven't heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies.
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