12 hours per week, 40 weeks per year – term time only
The College Community Support Officer role:
We are looking to recruit an exceptional candidate for this high-profile role.
You will be an integral member of the College Safeguarding and Wellbeing Team working alongside our Nurses, Counsellors and Support staff to ensure all our learners have the opportunity to experience our college in a safe and secure environment.
You will be the point of contact and link for the Brinsbury buses in connection with Compass Bus Company. You will also be a point of contact for students and staff with queries relating to the buses at Brinsbury. This would include dealing with incidents, contact with Compass and requesting new or replacement bus passes.
Key Responsibilities of our College Community Support Officer:
Providing first response to incidents across the College site.
Acknowledge and deal with incidents which may occur from our Brinsbury Bus Service.
Demonstrating a proactive approach when answering queries from internal and external staff relating to the Brinsbury Bus Service. For example, issuing bus passes/tickets, maintaining records through Microsoft Office and communicating with Compass bus company.
Being aware of any areas of concern and assist managers or appropriate College staff to adopt a collaborative problem-solving approach to highlighted issues, and to implement de-escalation techniques and restorative justice.
Laising with curriculum and support teams where appropriate to provide advice, guidance and holistic support to students and staff.
Promoting positive behaviour in line with the College’s core values and uphold professional boundaries.
Maintaining accurate records.
Where applicable or appropriate, work with Closed Circuit TV (CCTV) and any associated radio links or watch schemes, to provide a proactive and regularly assisted support across the College and as appropriate in the local community.
Our ideal College Community Support Officer should have the following skills and experience:
GCSE Maths and English Language or equivalent at grade C/4 or above
Level 3 qualification in relevant subject area e.g. Coaching, Health and Social Care, Youth Work
Experience of working with young people (including 14-19 year olds) and vulnerable adults
Microsoft applications, including a working knowledge of databases
The ability to deal with sensitive situations and work in a confidential manner
Our Staff Benefits:
We have a fantastic range of staff benefits, highly competitive against what is offered by the private sector and other organisations, including:
Local Government Pension Scheme – the Group contributes 15% of your actual pensionable pay.
25 days annual leave, increasing to 28 days in line with continuous service, plus bank holidays and college closure days over the Christmas period which are not deducted from annual leave entitlement (paid as part of the salary for Term-Time-Only roles). Plus, the opportunity to purchase up to 5 days additional leave.
Discount schemes – including discounts on shopping, restaurants, travel and onsite facilities such as our gym and First Steps Childcare nurseries (specific campuses only).
Family friendly policies – including enhanced maternity, paternity and adoption pay (dependant on continuous service).
Continuous professional development opportunities – including development days, funded apprenticeships and access to a range of other courses and activities.
And much more - check out the Staff Benefits booklet attached to this advert for more information about our fantastic range of benefits available to staff.
Why Brinsbury College?
Working at Brinsbury College means working in a truly unique environment - set across 540 acres of stunning countryside, including a working farm, woodlands, Animal centre and Horticulture gardens.
Working in a vibrant and inclusive further education college is an inspiring experience. Our staff have a relentless focus on delivering outstanding teaching, learning and support, where you'll encounter a diverse student body, a positive atmosphere, ample support services, innovative teaching methods, community engagement and a celebration of individual differences. It's an environment that fosters personal growth and collaboration, to change lives through learning.
Apply now to join a fantastic team!
Closing date: 27 July 2026
Interview date: 10, 11 and 12 August 2026
You will be asked to upload a CV before starting an application form for this role. The system will take information such as education and employment history from your CV and auto-populate the relevant parts of the application form to save you time. For the best results, we recommend your CV is formatted without columns or tables. Please check the auto-populated information for accuracy. Please note that your CV will not be seen by Recruiting Managers so please ensure your application form is fully completed.
Suitable candidates may be invited to interview prior to the closing date and we reserve the right to close the vacancy early should sufficient applications be received.
The Chichester College Group is committed to safeguarding and promoting the welfare of children. All posts are subject to an enhanced Disclosure and Barring Service check, which may include a check of the barred lists and any relevant overseas checks and a self-declaration relating to the disqualification regulations. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children. We vigorously pursue all references and safeguarding checks to ensure applicants are suitable to work with young people.
As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the role.
We are an equal opportunities employer
Salary description
£8336.00 - £8938.00 per year