Reception/Front Office Manager Oban Hotel

Yellow 42 Recruitment are delighted to be assisting one of our partners in presenting an exciting opportunity to join their team as a Reception Manager, for their hotel in Oban.
This position is ideal for individuals who are passionate about hospitality and are eager to contribute to the success of a dynamic business. This hotel has just gone through a phased refurbishment with the first 30 rooms already completed and the next phase starting soon. With a new menu being launched for the restaurant this is an opportunity to be part of an evolving and relaunching of the hotel.
About the role
* As Reception Manager, you will play a pivotal role in overseeing the front desk operations and ensuring that every guest enjoys a memorable and seamless experience from arrival to departure.
* Effective cost control is central within your role as Reception Manager. By managing resources carefully and making informed decisions, you will contribute positively to the overall efficiency and profitability of the business.
* This position requires you to possess and maintain a strong understanding of both the hotel's products and the local area. This knowledge will enable you to provide accurate and helpful information to guests whenever it is requested, enhancing their overall stay.
* Effective collaboration with all departments is a key aspect of the role of Reception Manager. You must ensure that accurate reports and necessary information are provided promptly upon request, supporting the smooth operation of the hotel.
* You must also ensure full cooperation and compliance with all relevant legislation applicable to your position. Adhering to these regulations is crucial for the safe and lawful operation of the business.
* You are expected to participate in training and development activities that support your continued growth, ensuring that you remain effective and well-equipped to fulfil your responsibilities as Reception Manager.
* Ultimately, you and your team will be accountable for maximising room revenues in accordance with Company standards, ensuring commercial targets are met, while upholding the quality of the guest experience.
What they need from you
* Strong proficiency in Excel and confidence with numerical tasks are essential for this position.
* Additionally, candidates who hold a degree in a business-related subject will be highly regarded.
* Experience with Rezlynx and Guestline systems is a distinct advantage. If you have proven expertise in these areas, we encourage you to apply.
* The ideal candidate for the role of Reception/Duty Manager will have at least 1 years’ experience in a similar position.
* You will possess outstanding customer service skills and demonstrate exceptional attention to detail throughout all aspects of the role.
What is on offer
* £16-17/hr depending on experience.
* Share of the tips and hourly paid.
* Minimum 40 hours a week.
* Option of staff accommodation for a small monthly charge - including all meals and bills.
* Discounted hotel stays for you, family and friends.
* Opportunity for annual bonus based on KPIs and on-target P&L.
* To be part of one of the UK’s largest independent hotel groups, offering excellent opportunity for growth and exploring new career paths and progression within the company
Please note: This opportunity does not qualify for sponsorship. To be considered for this role, you must have the right to work in the UK.
About Yellow 42
Yellow 42 are a recruitment agency specialising in hospitality roles - both temporary and permanent