Hampshire
Up to £35,000 per annum
We are currently recruiting for a customer-focused and highly organised Motorhome Rental Manager to join a growing and successful rental and sales business based in Hampshire.
Our client has built an excellent reputation for delivering outstanding customer experiences to motorhome enthusiasts across the UK and beyond. This is a fantastic opportunity to join a passionate and friendly team within a varied, hands-on role offering long-term career development.
The Role
As Motorhome Rental Manager, you will take full responsibility for the day-to-day rental operation, ensuring every customer enjoys a smooth, professional, and memorable experience from booking through to vehicle return.
This is a fast-paced and varied role that requires excellent organisation, attention to detail, and a flexible, hands-on approach - particularly during the busy summer season.
Key Responsibilities
* Manage customer enquiries, bookings, and vehicle handovers/returns
* Maintain booking systems and ensure accurate record keeping
* Deliver exceptional customer service throughout the rental journey
* Oversee fleet preparation, cleanliness, servicing schedules, and MOT coordination
* Manage and support a team of cleaners and valeters
* Handle customer issues professionally and efficiently
* Take responsibility for out-of-hours customer support on a rota basis
* Manage staff rotas and holiday planning
* Support other areas of the business during quieter periods, including administration, maintenance, or marketing
* Ensure compliance with Health & Safety procedures and company standards
About You
* Strong organisational skills with the ability to manage multiple priorities
* Previous experience within the leisure, holiday, rental, or hospitality industry
* Excellent attention to detail and problem-solving ability
* Customer-focused with a friendly, professional, and solutions-driven approach
* Calm under pressure, particularly during peak trading periods
* Flexible team player willing to support the wider business when required
* Strong IT skills and confidence using booking systems
* Full UK driving licence required
What's on Offer
* Competitive salary of up to £35,000 per annum
* Industry-leading benefits package
* Access to employee perks and discount platform
* Holiday discounts
* Increased annual leave with length of service
* Career progression opportunities
* Free on-site parking
40 hours per week
5 days out of 7, including weekends and bank holidays on a rota basis
Why Apply?
This is an exciting opportunity to join a growing business where no two days are the same. If you are passionate about customer service, enjoy a hands-on environment, and want to be part of a supportive and expanding team, we would love to hear from you.
Candidates must be eligible to work in the UK without restriction. Please visit our website to view our Privacy Policy.
Performance Resourcing have a number of vacancies for Sales and Aftersales Managers, Transactions Managers, Technicians, Service Advisors, Sales Executives and Parts Advisors, contact us for more information
Salary description
£35000.00 - £35000.00 per year