This is a great opportunity to join a successful, dynamic engineering company that has a low turnover of staff and who can offer excellent career progression if desired. Within this business, you will be offered ongoing support in your role and will be part of a friendly team with further learning opportunities.
Key Duties
- Act as a contact for customers and internal teams on project updates and timelines.
- Be a key customer contact throughout assigned projects and orders.
- Work with internal teams to keep projects on track and on time.
- Support project planning, coordination and progress tracking.
- Assist with monitoring project costs and performance.
- Maintain project records, documents and reporting systems.
- Support quotations, change requests and project documentation.
- Help improve internal processes and reporting methods.
- Coordinate customer meetings, visits and site activities.
- Support customer queries, returns and aftersales activities.
- Assist with operational and month-end reporting.
- Support project managers with daily coordination tasks.
- Build strong customer relationships through regular communication.
- Keep customers updated on progress, risks and delays.
- Help ensure projects are delivered on time and to a high standard.
- Identify opportunities to improve efficiency and customer experience.
Key Attributes
- Previous administration experience essential.
- Reliable, team player.
- Able to keep up with varying timelines.
- Ability to multitask effectively.
Hours: 37.5h pw Monday – Friday 8am – 4:30pm (early finish Fridays at 1:30pm!)
Salary: £25,000 - £30,000 per annum + benefits including:
- Free parking
- 25 days holiday plus Bank Holidays
- Company bonus schemes
- Dental, optical etc scheme
- Pension: 5% employee and 7% employer
- Further progression/development opportunities
- Early Friday finish
+ more
Salary description
£25000.00 - £30000.00 per year