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P

Admin Customer Service

Pyramid8 Castleford
25,949
32 - 40 hour


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    P

    Admin Customer Service

    Pyramid8 Castleford
    25,949
    32 - 40 hour
    Status Open
    Apply now

    Apply on the employer's website


    What we ask

    Education

    No minimum education required

    What we offer

    Salary
    £25,949
    Hours
    32 to 40 hours per week
    Employment type
    contract

    Job description

    An excellent opportunity has arisen for an experienced Administrator to join a busy operational team on a 6-month temporary basis, supporting the delivery of large-scale maintenance and improvement projects. Monday to Friday 8-4 with 3 days working from home. 50% of the role will be phone-based liaising with customers that are residential tenants, there will be some complaints to handle also.

    This is a varied administrative/customer service role ideal for someone highly organised, proactive, and comfortable working in a fast-paced environment supporting both office teams and field-based operatives.

    The Role:

    * Providing day-to-day administrative support to the Major Works team

    * Supporting the delivery of responsive, cyclical, and planned maintenance activities

    * Managing and processing orders, invoices, and compliance paperwork accurately and within deadlines

    * Maintaining data systems, ensuring documentation is stored correctly and up to date

    * Updating internal systems to reflect operational progress and service delivery activity

    * Raising and distributing planned work orders to trades team, subcontractors, and third-party suppliers

    * Booking and coordinating works in line with operational plans and project timescales

    * Acting as a first point of contact for customer, contractor, and internal queries

    * Preparing correspondence, reports, meeting minutes, and general office documentation

    The Ideal Candidate:

    * Previous experience in an administrative role within maintenance, property, construction, housing, or a fast-paced operational environment

    * Strong organisational skills with excellent attention to detail

    * Confident using internal systems and Microsoft Office packages

    * Able to prioritise workload and work effectively to deadlines and performance targets

    * Professional communication skills with the confidence to liaise with customers, contractors, and colleagues

    * Able to work independently while also contributing positively as part of a team
    Salary description

    £25949.00 - £25949.00 per year

    Apply now

    Apply on the employer's website

    Apply now

    Apply on the employer's website


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