Remote with occasional office attendance in the South West. Initially it will require more presence as their is a team to manage.
A leading UK retail and distribution business is seeking an experienced Customs Manager to join its growing Import & Supply Chain function. This is an exciting opportunity to play a key role within a fast-paced organisation handling high-volume international imports across the UK and Europe.
The Role
Reporting into the Head of Shipping, you will oversee customs compliance, tariff classification, customs warehousing processes, and import/export documentation requirements across the UK & Ireland.
You will lead a small customs team while supporting wider business operations, ensuring compliance with current HMRC and EU regulations and implementing best practices to support future growth.
Key Responsibilities
Manage and develop the customs/import compliance team
Oversee tariff classification and customs compliance processes
Monitor customs clearances, documentation accuracy, and reporting
Support customs warehousing and CFSP compliance requirements
Ensure compliance with UK, NI, ROI, and EU import/export regulations
Maintain up-to-date knowledge of HMRC and EU customs legislation
Support customs audits, reporting, and process improvements
Deliver training and guidance across the business on customs procedures
Lead projects relating to evolving customs and trade regulations
Identify efficiencies and cost-saving opportunities within import operations
Experience Required
Proven experience in Customs Management or Trade Compliance
Strong knowledge of UK customs procedures and import regulations
Experience with:
Tariff classifications
Customs warehousing / CFSP
Import/export documentation
Rules of Origin and tariff preferences
Northern Ireland movements (TSS)
Republic of Ireland import procedures
Customs reporting and compliance checks
Understanding of current EU/UK regulations including CBAM and EUDR
Strong Excel and data analysis skills
Ideal Candidate
You will be highly organised, detail-focused, and comfortable working in a busy operational environment. The role suits someone proactive, solutions-focused, and confident managing both compliance and people responsibilities.
Salary can be slight flexible to ensure the right calibre of individual in this business critical role.
BBBH: 36190
Salary description
£40000.00 - £55000.00 per year