We’re looking for a Sales Support Administrator to join our growing telecoms team and play a key role in supporting our lead generation process.
You will be responsible for identifying and preparing high-quality opportunities for our Lead Generators and Brokers to contact.
You’ll be working through our existing database of previous customers, reviewing account information, contract statuses, and renewal opportunities to identify businesses that may be ready for a new conversation.
This is not a cold-calling role. There is no outbound calling involved.
Requirements
Reviewing and managing existing customer data within our telecoms database
Identifying previous customers who may be approaching the end of their contracts or due for renewal conversations
Preparing and passing qualified opportunities to the Lead Generation team
Accurately updating customer records and internal systems
Working closely with the telecoms sales team to support pipeline growth
Maintaining organised and detailed records across multiple accounts
Supporting the wider commercial team with administrative and lead support tasks
Developing knowledge of telecoms products, contract cycles, and customer requirements over time
What We’re Looking For
Highly organised with strong attention to detail
Comfortable working with data, systems, and customer records
Previous experience in administration, sales support, recruitment, customer service, office-based roles, or data handling is helpful
No telecoms experience needed. Full training will be provided
Benefits
Base salary of £20,000 to £22,000, OTE up to £30,000.
5% commission paid on all successfully converted leads you provide
Realistic additional earnings of up to £9,000 per year in commission
Clear progression opportunities within sales support, lead generation, or brokerage teams
A collaborative and supportive office environment
Monday to Friday office based role with no cold calling involved
Why Join Us
If you’re organised, motivated, and enjoy supporting a high-performing team behind the scenes -this could be a great fit
Salary description
£20000.00 - £22000.00 per year