Crane Garden Buildings have been manufacturing high quality timber buildings for over 47 years and are proud of their heritage for manufacturing and installing quality products. They are looking for a dynamic Customer Care / Aftersales Executive to join the team.
As an ideal candidate for the Customer Service role, It is essential that you have previous experience in a telephone-based role. You must be extremely organised and able to communicate clearly and effectively maintaining a strong rapport with new and existing customers.
Key responsibilities for this Customer Service role:
* Provide excellent customer service by being helpful, professional and courteous
* Make outbound and handle incoming calls in regard to orders, After sales enquiries and customer support
* Collate relevant information that can be utilised with the aim of achieving the most appropriate outcome
* Build and maintain excellent relationships with all areas of the business
In reward for your experience this role offers:
* Salary linked to experience
* Excellent staff facilities
* 28 days annual holiday incuding Bank Holidays
* Onsite parking
* A real opportunity to grow and further develop your career within the company
* The opportunity to work with a small freindly and supportive team
* Option of hybrid working arangement
Normal working weeks is 40 hours Monday - Friday 8.30am - 5pm
If you are looking for a new challenge and want to be part of a progressive and vibrant local business send us your CV today
Salary description
£25000.00 - £27000.00 per year