Position Type: Full-time | Permanent
Salary: £40,000 per annum (depending on experience)
Weekly Hours: Monday - Thursday 7:30am - 4:30pm & Friday 7:30am - 12:30pm (39 basic)
Overview
We are seeking a highly motivated and organised Despatch Manager to lead our despatch operations within a dynamic and fast-paced precision engineering environment. This is a pivotal role where you will oversee the efficient and accurate delivery of customer orders, ensuring compliance with stringent aerospace standards.
As a hands-on leader, you will manage a dedicated team, coordinate multiple priorities, and act as a key liaison between production, operations, and external suppliers. This role is ideal for someone who thrives under pressure, values precision, and is passionate about fostering a culture of accountability and excellence.
Responsibilities
As the Despatch Manager, your key responsibilities will include:
Leading and managing the day-to-day operations of the Despatch Department.
Prioritising workloads to ensure all customer delivery deadlines are met.
Supervising, supporting, and developing the despatch team to maximise performance.
Setting clear expectations and maintaining accountability within the team.
Identifying training needs and supporting ongoing skill development.
Overseeing the accurate preparation and despatch of all customer orders.
Ensuring all orders are correctly invoiced and aligned with customer requirements.
Coordinating and monitoring subcontract treatment processes.
Maintaining accurate despatch logs, treatment records, and monthly reporting.
Overseeing stock allocation and organisation within the department.
Maintaining high standards of housekeeping and FOD (Foreign Object Debris) prevention.
Proactively communicating with internal departments to avoid delays.
Responding effectively to changing production and customer priorities.
Qualifications
Essential Skills & Attributes:
Proven leadership experience managing teams in a fast-paced environment.
Exceptional organisational skills with the ability to manage competing priorities.
High attention to detail and a commitment to accuracy.
Confidence in working under pressure while maintaining high performance.
Strong communication skills across teams and levels.
A proactive problem-solver with a strong sense of ownership.
Proficiency in IT systems, including Microsoft Excel and Outlook.
Desirable Experience (Not Essential):
Background in engineering, manufacturing, or logistics/despatch.
Experience coordinating subcontract processes or production flow.
We welcome candidates with transferable leadership experience and the right mindset to excel in this role.
Day-to-Day
Oversee the smooth running of the Despatch Department, ensuring all operations align with customer and company requirements.
Develop and support team members to enhance their skills and performance.
Maintain accurate records and ensure compliance with aerospace standards.
Communicate effectively with internal teams to ensure seamless workflow and timely deliveries.
Proactively address challenges and implement solutions to maintain efficiency and accuracy.
Benefits
Join a high-quality aerospace precision engineering business.
Take full ownership of a critical operational department.
Work in a supportive, team-focused environment.
Opportunity to make a tangible impact on delivery performance and operational efficiency.
Enjoy a stable role within a growing and well-established company.
If you are a results-driven leader with a passion for precision and a commitment to excellence, we encourage you to apply for this exciting opportunity. Join us and play a key role in driving our despatch operations to new heights
Salary description
£40000.00 - £40000.00 per year