Hearings Coordinator

Hearings Coordinator
Salary: £33,817 - £39,783 pa
Location: London – Hybrid (2 days in the office, 3 days working from home)
Contract: Fixed-term contract for 12 months
Hours: Full-time
Following an internal promotion, we have an exciting opportunity for a Hearings Coordinator in our Hearings team to play a central role in the provision of coordinated administrative support before and after hearings. The Hearings Coordinator will identify and resolve problems which arise during the run-up to hearings and will be responsible for post-hearing administration.
The Dental Professionals Hearings Service (the Hearings Service) conducts hearings for cases investigated and brought by the General Dental Council (GDC). Cases are adjudicated by independent committees consisting of lay and dental professional panellists.
The Hearings Service is administratively separated from the GDC.
Hearings are formal adjudication proceedings. Decisions made at hearings can have serious consequences for the dental professionals and can be difficult and stressful for all those involved. Cases often include patients, witnesses and legal representatives.
About the role:
- Preparation of appropriate pre-hearing documentation for upcoming hearings, by liaising with panel members, hearings listing staff and internal and external legal teams.
- Undertake appropriate post-hearings correspondence and document handling.
- Document publications on the GDC website and Register, ensuring consistency of text and adhering to GDPR guidelines.
- Coordinating and listing appeal applications.
- Database (CRM) updating, quality control and reporting for external organisations.
About you:
- Experience of administration, with strong IT/Microsoft Office skills, as well as the ability to use data for reporting purposes.
- Excellent written communication skills to read, understand and draft correspondence in response to complex documentation and legal advice; and verbal/interpersonal communication skills to liaise with a range of internal and external contacts, including panellists, advisers, registrants and appellants.
- Ability to plan and prioritise work with strong time management, including monitoring key tasks and meeting strict deadlines, and adapting to unexpected developments.
- Commitment to team working.
- Ability to work sensitively with confidential information.
Benefits:
The GDC is committed to creating a diverse and inclusive workplace that provides an environment that reflects our values and culture and allows employees to flourish.
To support this, we offer a range of family-friendly, inclusive employment policies, including flexible working arrangements from day one and employee networks that aid growth and development.
Some of our benefits include:
- 27 days' holiday (plus statutory) - rising to 30 days after 2 years’ service
- Flexitime scheme
- Employer pension contributions up to 10%
- Buy/Sell annual leave
- Enhanced Maternity, Paternity and Adoption leave from 1 year’s service.
- Life assurance, income protection plan and enhanced sick leave policy
- Staff discounts, including eye care contributions and discounted gym membership
How to apply:
For further details and to apply, please click the apply button.
As part of your supporting statement, please provide specific examples of your work experience that align with the role and person specification above, using the STAR format.
Closing date: 23:59 on 21 May 2026.
Please note that we reserve the right to bring this recruitment campaign to an end without notice, and we encourage all interested candidates to apply as soon as possible.
The GDC is committed to equality and diversity. We encourage and support the recruitment, retention, and career development of people from as wide a range as possible of ethnic, cultural and social backgrounds