Client Details
Our client is a well-established organisation operating within the Motor sector. As a large and international company, they are committed to offering professional solutions and maintaining high standards in Operational and Customer excellence.
Description
Lead and manage a medium sized team to deliver high-quality customer and business support services.
Monitor and optimise day-to-day operations to ensure efficiency and accuracy.
Implement and maintain effective operational procedures and policies.
Coordinate with various departments to ensure seamless service delivery.
Provide regular performance feedback and training to team members.
Handle escalations and resolve operational challenges promptly.
Prepare and present operational reports to senior management.
Identify areas for improvement and lead initiatives to enhance processes.
Liaise with stakeholders to ensure business objectives are streamlined.Profile
A successful Operations Team Leader should have:
Proven experience in managing and leading teams within a professional environment.
Strong understanding of business services and support operations.
Excellent organisational and multitasking abilities.
Effective problem-solving and decision-making skills.
Proficiency in using relevant software and tools for operational management.
Strong communication skills, both written and verbal.Job Offer
Competitive salary ranging from £45,000 to £50,000 per annum.
Opportunities for career growth and professional development.
Supportive and collaborative working environment.
Comprehensive benefits package.If you are a motivated and experienced Operations Team Leader looking for a permanent role in the business services sector, we encourage you to apply today
Salary description
£45000.00 - £50000.00 per year