Housing Solutions Officer

Adecco are currently recruiting several experienced Housing Solutions Officers to join a fast-paced Housing Demand team within a London local authority. This is a fantastic opportunity to play a key role in preventing and relieving homelessness, supporting vulnerable residents, and delivering impactful housing outcomes.

Housing Solutions Officer
Public Sector - Local Authority
Temporary Role - 3 months with possible extension
Full Time - Monday to Friday, 35 hours per week
£245 per day Umbrella inside IR35
IT Equipment Provided
ASAP Start
Hybrid Working - 2 to 3 days per week in office (based in Ealing), remainder at home About You

You will be an experienced Housing Officer with a strong background in homelessness prevention and casework within a local authority or similar environment.

Essential skills & experience:

Strong knowledge of Housing Act 1996, Homelessness Reduction Act 2017, and relevant case law
Proven experience managing complex caseloads and delivering outcomes in a fast-paced environment
Confident conducting interviews, assessments, and drafting detailed decision letters
Excellent communication skills, with the ability to explain complex legal matters clearly to customers
Strong negotiation and problem-solving skills, particularly with landlords and support services
Customer-focused approach with empathy for vulnerable individuals
Organised, resilient, and able to work to strict statutory deadlinesKey Responsibilities

Assess homelessness applications in line with Housing Act 1996 (Part VII) and the Homelessness Reduction Act 2017
Make robust, legally sound decisions on eligibility, priority need, and intentionality
Take proactive steps to prevent and relieve homelessness through early intervention and casework
Interview and support customers at risk, providing clear advice on housing options and alternatives
Negotiate with landlords and partners to secure sustainable accommodation solutions
Liaise with internal departments, legal services, and external agencies to deliver positive outcomes
Maintain accurate case records and ensure compliance with statutory duties
Identify safeguarding concerns and support vulnerable households appropriately
Contribute to reducing reliance on temporary accommodation and improving service outcomesWhy Apply?

Competitive daily rate
Flexible hybrid working arrangement
Opportunity to contribute directly to reducing homelessness and improving residents' lives
Work within a collaborative, high-performing local authority team

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser