Location: Blackburn head office with hybrid working
Type: Full time, Monday to Friday 9am to 5pm or 8:30am- 4:30pm
The Opportunity
Axon Moore is delighted to be partnering with a growing and well-established financial services business as they continue to invest in their Operations function.
This is an excellent opportunity for an experienced administrator who enjoys working at pace, takes pride in accuracy and genuinely cares about delivering a great customer experience. You will join a collaborative operations team that sits at the heart of the business and plays a critical role in getting deals over the line.
The business offers full training within the asset finance sector, genuine long term progression and a supportive environment where development is encouraged and recognised. A competitive salary is on offer depending on experience alongside a discretionary bonus and a strong benefits package.
About the Team
The Operations team is central to the customer journey and works closely with colleagues across underwriting, sales and credit. There is a strong mix of experienced professionals and people who have developed internally, creating an environment where knowledge is shared and standards are high.
The team takes real pride in delivering funding accurately, efficiently and on time. Reliability and attention to detail are essential as the wider business relies on this function to keep deals moving smoothly.
The Role
You will work across new business and transaction processing, supporting the end to end administration of finance deals introduced via a broker panel and direct channels.
This role will suit someone who enjoys problem solving, asking questions and working with multiple stakeholders to reach the right outcome. Accuracy, organisation and confidence communicating with external parties are key.
Key Responsibilities
New Business Administration
Processing new finance applications accurately and efficiently into internal systems
Preparing and issuing financial documentation to brokers, suppliers and customers
Taking ownership of deals from document issue through to completion
Managing amendments and liaising with internal teams to provide timely updates
Acting as a first point of contact for incoming calls and email queries relating to proposals, documentation and deal changes
Providing wider administrative support across operations when required
Transaction Processing
Preparing and releasing payouts in line with defined criteria and controls
Prioritising transactions to meet agreed service levels
Signing off transactions within delegated authority
Supporting the training and development of colleagues where required
Working closely with team leaders to maintain a positive and inclusive working environment
Undertaking additional tasks in line with business requirements
About You
At least two years’ experience in an office based administrative role
Confident communicating with customers and external partners by phone and email
Strong attention to detail with a high level of accuracy
Comfortable managing multiple priorities and working to deadlines
Adaptable and open to change as processes evolve
Willing to ask questions and challenge where something does not look right
A genuine interest in customer service and doing the right thing
A positive and proactive attitude with a strong team focus
What’s On Offer
25 days’ holiday plus bank holidays
Monday to Friday working pattern
Hybrid working with flexibility around hours subject to business needs
Annual discretionary bonus at 17% of annual salary
Pension scheme and income protection
Life cover and healthcare cash plan
Employee discount scheme
Ongoing training and development including industry recognised qualifications
Modern office environment with free on-site parking
Diversity and Inclusion
Please note that due to the high volume of applications we receive, only those successfully shortlisted for the role will be personally contacted.
Send your CV to (url removed) or call me on (phone number removed) for more information!
INDBSO
Salary description
£27500.00 - £27500.00 per year