Front of House Administrator

Your new company
Join a highly regarded and growing professional services firm based in the heart of Edinburgh. Known for delivering exceptional client service, this organisation prides itself on its collaborative culture, strong values, and commitment to developing its people. Their modern office environment in a central West End location offers an excellent setting for a driven Front of House Administrator to thrive while contributing to the smooth running of a busy office.

Your new role
As a Front of House Administrator, you will be the first point of contact for clients and visitors, ensuring a warm, professional welcome at all times. This is a varied and fast-paced position that combines front-of-house responsibilities and will include:
Your responsibilities will include:

Managing reception, greeting clients and visitors, and handling enquiries in person, by phone, and via email
Operating a busy switchboard, directing calls, and taking accurate messages
Coordinating meeting room bookings, preparing rooms, and providing refreshments
Supporting day-to-day administrative tasks including document preparation, filing, and updating systems
Maintaining client records within internal practice management software
Handling incoming and outgoing mail, and liaising with suppliers where required
Providing general office support to ensure the efficient and professional operation of the officeThis is an excellent opportunity for a proactive and organised individual who enjoys a client-facing role and takes pride in delivering outstanding service.
What you'll need to succeed
To be successful in this highly visible role, you will have:

Previous experience in a receptionist, front-of-house, or administrative role within a professional office environment
Strong communication skills, with a confident and professional telephone manner
Excellent organisational skills and the ability to manage multiple priorities in a fast-paced setting
Proficiency in Microsoft Office and general IT systems
A positive, "can-do" attitude with the ability to work both independently and as part of a team
High attention to detail and a commitment to providing exceptional client service
What you'll get in return
In return, you'll benefit from:

A competitive salary and comprehensive benefits package
A central Edinburgh office location with excellent transport links
A supportive, friendly team environment within a respected professional services firm
Opportunities for learning, development, and long-term career progression
Access to employee wellbeing initiatives and additional reward schemesWhat you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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