Branch Manager – Vehicle Rental | Farnborough, Surrey
Ready to run your own branch and make a real commercial impact?
A well-established independent vehicle rental business is looking for a capable, hands-on Branch Manager to take full responsibility for its Farnborough operation. This is a newly created role, reflecting continued business growth.
This role isn’t for someone learning the ropes — proven commercial vehicle rental experience is essential. You’ll be expected to step in, take control of the branch, and drive both performance and service standards from day one. That said, if you’re an experienced Assistant Branch Manager ready to take the next step, we’d also be keen to hear from you.
The role
You’ll oversee the full day-to-day running of the branch, managing a fleet of c.300 commercial vehicles and 50 cars, supporting both private rental customers and B2B key accounts. You’ll ensure smooth operations, strong customer relationships, and delivery against revenue targets. Alongside managing the team, you’ll take ownership of fleet availability, compliance, and overall branch performance.
Key responsibilities:
* Lead and manage all branch operations, including rentals, returns, and customer service
* Manage, motivate and develop branch staff
* Drive sales and revenue through proactive customer engagement and account development
* Oversee fleet management, maintenance, and vehicle availability
* Manage relationships with both private customers and B2B key accounts
* Handle customer enquiries and resolve issues efficiently and professionally
* Ensure compliance with company policies and legal requirements
* Monitor performance and produce reports to support continuous improvement
What we’re looking for:
* Solid experience within commercial vehicle rental (non-negotiable)
* Strong leadership and team management capability
* Confident communicator with a practical, solutions-led approach
* Highly organised with strong attention to detail
* Commercially aware with the ability to drive performance
* Full, clean UK driving licence
* Aged 25+ (insurance compliance requirement)
* C1 licence advantageous but not essential
Working hours (important):
* Monday to Friday: 7:30am – 5:30pm
* Every other Saturday: 7:30am – 10:00am and 3:30pm – 5:30pm
What’s on offer:
* Competitive salary - negotiable depending on experience - tell us what you're worth!
* Company pension
* Company events
* Genuine opportunity to grow within a successful, expanding business
If you have the relevant industry experience and want to run your own branch with real accountability, please apply