JOB DESCRIPTION:
Working face-to-face and over the phone taking enquires from customers.
Quoting holidays and converting these to bookings.
Keeping your product and brand knowledge up to date whilst having in- depth knowledge of the company's brochures and destinations.
You can expect to be dealing with dynamic packaging/tailor-made itineraries, along with package holidays.
Offering excellent customer service, dealing with complaints in a calm and diplomatic manner.
Working hours are Mon- Fri 9am-5.30pm and Sat 9am-5pm on a rota.EXPERIENCE REQUIRED:
You must have previous current or recent experience of working in a travel agency for at least 12 months (for top end salary you will have more experience). You must have the right to work in the UK.
THE PACKAGE
This role comes with a basic salary of up to £30k pa dependent on experience. You will also achieve educationals, discounts on your own holidays and tour operator incentives
Salary description
£26000.00 - £30000.00 per year