Internal Communications Manager

A large and purpose-driven organisation is looking for an experienced Internal Communications Manager to help shape employee communications, engagement, and organisational culture across a diverse operational workforce.

Hybrid Working | Full Time | Permanent

This is an exciting opportunity to lead internal communications during a period of ongoing transformation and growth, helping ensure employees remain informed, connected, and engaged across multiple sites and service areas.

Working closely with senior leadership, HR, and operational teams, you’ll play a key role in delivering clear, people-focused communication strategies that support business priorities, organisational culture, and employee experience.

The Role

Develop and deliver internal communications and engagement strategies
Create communication plans supporting organisational updates, cultural initiatives, and workforce programmes
Produce engaging content across digital and offline channels including intranet, newsletters, leadership briefings, and employee updates
Support change communications linked to restructures, service changes, and transformation projects
Partner with senior leaders to develop clear and effective messaging
Help strengthen employee engagement through surveys, feedback channels, and listening initiatives
Analyse engagement data and recommend improvements
Ensure communications are accessible and relevant to both operational and office-based employees
Support crisis and operational communications when required
Promote a positive, inclusive, and values-led organisational culture
About You

Previous experience in internal communications, employee engagement, or change communications
Strong writing and stakeholder management skills
Experience supporting organisational change and transformation activity
Ability to communicate complex or sensitive information clearly and professionally
Comfortable working with senior leaders and operational teams
Strong organisational skills with the ability to manage multiple priorities
Data-driven approach to communication effectiveness and engagement
Desirable Experience

Public sector, regulated, or multi-site operational environment experience
CIPR qualification or equivalent communications experience
Experience supporting workforce strategy, organisational development, or culture programmes
What’s On Offer

Hybrid and flexible working
Meaningful, purpose-led work
Opportunity to shape organisational culture and employee experience
Collaborative and supportive working environment
Varied and high-impact role with senior stakeholder exposure
This role could suit someone currently working as an Internal Communications Manager, Employee Engagement Manager, Change Communications Manager, Communications Business Partner, or People Communications Lead.

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