Are you an experienced travel sales professional who thrives on creating exceptional, tailor-made holidays? Do you enjoy guiding customers towards the right travel experience rather than overwhelming them with options?
About the opportunity:
As a Direct Sales Consultant, you will handle inbound enquiries via phone and email, designing high-quality, tailor-made holidays with a strong focus on customer experience and sales performance.
This is not just about quoting holidays; it's about crafting journeys and confidently guiding clients to the best possible decisions.
Your day will include:
Handle inbound customer enquiries via phone and email
Create bespoke, high quality travel itineraries tailored to each client
Convert enquiries into bookings while achieving monthly sales targets
Proactively follow up quotes to maximise conversion
Recommend enhancements that improve the overall holiday experience
Maintain accurate and detailed booking records
Follow company sales processes and quality standards
Attend ongoing training and coaching sessionsWhat we are looking for:
Candidates with the ability simplify complex itineraries into clear, confident recommendations
Confident communicators who can explain why certain choices improve the holiday
Experience designing well balanced travel experiences (timing, location, flow)Essential Requirements:
Previous UK travel sales experience telephone based, direct to customer (essential)
Previous homeworking experience (essential)
Proven success working to sales targets
Experience creating tailor made itineraries
Strong knowledge of USA travel, cruising, and villas
Understanding of scheduled airlines
Excellent communication skills (written and verbal)
Strong organisational, multitasking, and problem-solving abilities
Confidence in leading customer conversations and decision-making
Good IT and keyboard skills
Flexibility to work shifts, including evenings and weekends
High attention to detailIf you have a passion for the delivery of high-quality service and the ability to work in a highly organised way, then we want to hear from you!
What we are offering:
£26,228 basic salary plus commission giving a £32,000 - £35,000 OTE
37.5 hours per week, including a one-hour lunch break.Working hours are 7.5hours a day between the hours of 9am & 7pm Monday-Friday, 9am to 5pm Saturdays and 10am to 4pm Sundays with a day off in lieu when working weekends.
Fully remote, with all equipment provided
Excellent remote support and training 28 days of paid holiday (including bank holidays), increasing to 33 days for long service.
5 paid "Me" days per year
An additional paid day off for your birthday.
Financial, medical, and mental wellbeing programmes
Salary description
£26228.00 - £26228.00 per year