Electrical Build & Technical Support role

Electrical Build & Technical Support Technician - Sutton-in-Ashfield - £14.50 per hour + overtime + benefits - Permanent - Site Based
 
A growing engineering and catering equipment business is looking to appoint an Electrical Build & Technical Support Technician to support machine build, repair, and customer support activities from their Sutton-in-Ashfield site.
 
This is a hands-on role combining practical electrical assembly and repair work with customer troubleshooting and technical support.
 
Approximately 75-80% of the role is focused on building and repairing machines, with the remaining time spent supporting customers remotely via phone and email to diagnose faults using photos and videos where required.
 
The equipment is modular rather than highly complex electronics-based, so the emphasis is on practical fault finding, component replacement, and logical troubleshooting.
 
Responsibilities include:

Electrical assembly and machine build work
Repair and fault finding on catering equipment
Wiring, soldering, crimping, and component replacement
Supporting customers remotely with troubleshooting and diagnostics
Coordinating another Technician in a team lead capacity
Taking ownership of technical issues through to resolution  
Candidates should have:

Good electrical assembly experience
Practical fault-finding and troubleshooting ability
Experience with wiring, soldering, crimping, or electrical components
Strong communication and customer support skills
A hands-on and proactive approach  
Previous supervisory or team lead experience would be beneficial, but is not essential.
 
This is a permanent, site-based role in Sutton-in-Ashfield, moving to NG17 2JN around August/September. Working hours are Monday to Friday, 8am-5pm.
 
Package includes:

£14.50 per hour
Overtime paid at 1.5x
Healthcare
Monthly food vouchers
Christmas bonus
Additional holiday entitlement with service
Pension
Staff events