This is a fantastic opportunity for someone with a strong background in quality assurance within manufacturing who is ready to step into a supervisory-level role with real responsibility and variety.
The Role
As QA Supervisor, you’ll play a key role in maintaining and improving the Quality Management System (QMS), working closely with the Quality Manager and wider teams across the business.
Your responsibilities will include:
* Planning, scheduling and conducting internal QMS audits
* Managing approved supplier lists and monitoring supplier performance (KPIs)
* Investigating supplier issues and leading corrective actions
* Supporting customer returns, complaints and 8D investigations
* Liaising directly with customers on quality-related matters
* Maintaining document control and supporting continuous improvement activities
* Managing non-conformances (NCRs) from identification through to resolution
* Overseeing equipment calibration (internal & external) and asset tracking
* Supporting goods-in, in-process and final inspections when required
* Assisting with external audits (BSI/customer) and compliance documentation (RoHS, REACH etc.)
* Contributing to health & safety and wider compliance activities
This is a hands-on role where no two days are the same—ideal for someone who enjoys both operational and systems-based quality work.
About You
We’re looking for someone who can bring both technical knowledge and a proactive, solutions-focused mindset:
* Strong working knowledge of ISO9001:2015 and EN9120:2018
* Qualified ISO9001 Internal Auditor
* Confident in 8D investigations and root cause analysis
* Experience with inspection and calibration of measurement equipment
* Strong attention to detail and ability to prioritise workload
* Confident communicator, comfortable liaising with customers and suppliers
* Good IT skills, including Microsoft Office
What’s in it for you?
* Salary £36,000 – £38,000
* Opportunity to step into a supervisory-level role with real ownership
* Varied role across audits, compliance, supplier quality and inspections
* Supportive team environment with opportunities to develop
If you’re looking for a role where you can genuinely make an impact on quality standards and processes—this could be a great next step.
Harris lord is acting as an Employment agency in relation to this role
Salary description
£36000.00 - £38000.00 per year