Import Operator

Position: Import Operator - Air Freight
Location: Bradford
Salary: £30k - £34k DOE

Our client, a well-established freight forwarding business, is seeking an Import Air Freight Operator to join their growing operations team. This role will focus on managing import air freight shipments from start to finish, ensuring a high level of customer service and operational efficiency throughout the process.

This is a fast-paced operational role requiring strong communication skills, attention to detail, and the ability to manage multiple shipments and priorities simultaneously.

Job Overview

Manage import air freight shipments from quotation through to final delivery
Coordinate shipments with overseas agents, airlines, carriers, and customers
Prepare quotations, customs documentation, arrival notices, and invoices
Monitor shipments and provide regular customer updates throughout the process
Arrange customs clearance and ensure all documentation is compliant
Verify supplier invoices and resolve any shipment or operational issues
Build strong relationships with customers, suppliers, and overseas partners
Support business growth by identifying additional freight opportunities
Work collaboratively within the operations team and assist other departments when requiredJob Requirements

Previous experience within freight forwarding or import air freight operations is preferred
Understanding of import procedures, customs requirements, and freight documentation
Strong customer service and communication skills
Ability to negotiate effectively with suppliers and carriers
Comfortable working within a fast-paced operational environmentSalary & Benefits

£30k - £34k dependent on experience
Monday - Friday, 09:00 - 17:30
25 days holiday plus bank holidays
Company bonus scheme
Pension scheme
Training provided on internal systems and operational processes
Opportunities for career development within freight forwarding operations
Supportive team environmentBennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.

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