Account Manager

Position: Account Manager (B1, B2, Digital & Large Format)
Location: West Yorkshire
Salary: Up to £50k

The Role
• This role requires someone who is highly organised and confident in managing CRM systems and maintaining accurate, up-to-date sales pipelines.
• You will play a key part in supporting the sales team, ensuring processes run smoothly and providing structure and organisation to the sales team and generating leads.
• The successful candidate will bring a positive, can-do approach, instilling confidence in the sales team through their efficiency, attention to detail, and dependable support.
• Strong communication skills, accountability, and the ability to prioritise tasks in a fast-paced environment are essential.

Key Responsibilities
• Account management and maintaining strong relationships with existing customers
• Proactively calling and monitoring existing customer sales activity
• Following up quotations via phone to progress and close opportunities
• Managing the sales inbox and responding to incoming enquiries in a timely manner
• Qualifying enquiries via phone and email to ensure opportunities are accurately assessed and directed
• Processing incoming orders up to production stage.
• Maintaining and updating the CRM system to ensure accurate sales data and pipeline visibility
• Supporting and managing the sales pipeline, ensuring all opportunities are tracked and progressed
• Booking and coordinating client meetings for the sales team
• Providing administrative support to the sales team to help drive performance
• Preparing sales reports, sending daily order in reports, tracking performance metrics, and supporting general administrative tasks to assist the wider team