Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where your organisational skills can shine? If so, we have the perfect opportunity for you! Our client, a leading player in the Manufacturing & Production industry, is looking for a dedicated Sales Administrator to join their team.
What You'll Do:
As a Sales Administrator, you will be the backbone of our client's sales operations, ensuring that every customer interaction is met with professionalism and efficiency. Your key responsibilities will include:
Acknowledging and validating customer orders, entering them accurately into Sage 200.
Responding to customer inquiries via phone and email regarding pricing, product availability, and order status.
Monitoring order progress and proactively communicating any issues to customers.
Managing returns and resolving customer queries related to debit and credit notes.
Creating new customer accounts in Sage 200 as necessary.
Issuing sales invoices in accordance with established procedures.
Handling all aspects of credit control, including issuing customer statements and coordinating with the accounts department.
Processing customer receipts and liaising with sales and dispatch teams regarding order fulfillment.
Maintaining organized customer filing and archiving systems.
Communicating with couriers regarding delivery issues.
Managing incoming and outgoing mail for the business.
Adhering to the organization's Health & Safety and Equal Opportunities policies.
Taking on any additional duties as requested, contributing to a collaborative team environment.
What We're Looking For:
To succeed in this role, you should possess the following skills:
Excellent communication skills, both verbal and written.
Strong numeracy and IT skills, with proficiency in Word, Excel, and Sage 200.
The ability to work accurately and methodically, even under pressure.
A team player who can effectively collaborate with colleagues.
Strong organizational skills with the ability to prioritize tasks.
A flexible approach to various duties and responsibilities.
An understanding of customer deliverables and the impact of quality service on business success.
Why Join Us?
Be part of a supportive and enthusiastic team.
Contribute to a company that values excellence in customer service.
Enjoy a permanent position with opportunities for growth and development.
Work in a vibrant environment that encourages collaboration and innovation.
If you're ready to take your career to the next level and make a real difference in a thriving organization, we want to hear from you!
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
Salary description
£28000.00 - £28000.00 per year