Insurance Broker

RP Lovatt, part of the JMG Group, are a long-established and trusted high street insurance broker providing personal and commercial insurance solutions to local customers. We pride ourselves on offering a friendly, personal service and building strong relationships within our community.
 
We are looking for an organised and customer-focused Insurance Broker to join our team. While previous insurance experience and knowledge would be advantageous, we are also keen to hear from candidates with strong administration and customer service backgrounds who are looking to build a career within insurance.
 
This is an excellent opportunity to join a supportive and welcoming team where customer service remains at the heart of what we do.
 
Key Responsibilities:

Supporting personal and commercial insurance customers with their enquiries
Handling day-to-day policy administration accurately and efficiently
Using our broking systems to update records, process information, and manage insurance documentation
Preparing customer files and maintaining electronic records
Issuing quotations, documentation, and correspondence
Taking payments for insurance policies over the telephone
Answering incoming calls and directing enquiries appropriately
Welcoming customers into the office and assisting with front desk enquiries
Providing general administrative support across the team
 
What We’re Looking For:

Previous experience within the insurance sector preferred
Experience using Acturis broking system would be advantageous
Strong administration and organisational skills
Confident and professional communication skills, both over the phone and in person
High levels of accuracy and attention to detail
A personable and customer-focused approach
Ability to work both independently and as part of a small team
 
We would particularly welcome applications from individuals with strong customer service or administrative experience who enjoy working with people and are looking for a long-term opportunity within a respected local business. Fully funded insurance qualifications are available to support professional development and progression.
 
Benefits:

27 days holiday plus bank holidays
Birthday day off
BUPA cash plan
5% pension enrolment
Full-time hours, Monday to Friday
Immediate start available
 
If you are looking to join a friendly, community-focused brokerage where you can develop your career in insurance, we would love to hear from you.
 
REF-(Apply online only)