Operations Administrator

Job Title: Operations Administrator
Job Type: Full-Time, Permanent
Location: Shipdham, Norfolk
Working Hours: Working pattern will be Monday to Friday – 9:00am to 6.00pm or 8.00am to 5.00pm, with an unpaid lunch break of half an hour.
Salary: £30,000.00 to £34,000.00 per annum, to be discussed on application and dependent on experience and skills.
Benefits:
* Pension Scheme
* Death in Service
* Enhanced annual leave based on service (first increase of one day after 2 years)
About the Company:
Within the Falcon Group is Falcon Tower Crane Services, the largest tower crane supplier in the UK and one of the largest in the world with just under 450 tower cranes nationwide. Falcon Power Generation with 400 generators nationwide along with Falcon Freight who operate a fleet of 37 HGV vehicles with a selection of units supporting artic and rigid HIAB cranes.
We are looking for a full-time Operations Administrator to be based within the Operations Department.
Comprehensive training and continual support to help you excel in the role will be provided.
The Role:
Working collaboratively, you will take be responsible for scheduling labour and road closures and traffic management for erection and dismantling operations of our fleet of tower cranes. The role requires liaising with internal departments and external companies to complete operation requirements and coordinating with customers to arrange suitable dates. General administration duties will include booking of hotels, updating of existing spreadsheets, assisting with customer queries and offering support to the Self Erecting, Contract Lift and RAMS Department.
What We’re Looking For:
Essential Experience & Qualifications:
* Experience in planning/scheduling of labour.
* Excellent geographical knowledge to enable scheduling the Erection Crews into the works planner.
* Ability to influence and engage operational teams.
* Solid understanding of health & safety regulations and workforce engagement in operational environments.
* Proficient in the use of Excel spreadsheets and SharePoint systems.
Key Skills & Personal Attributes:
* Able to communicate clearly and effectively with the ability to delivery excellent customer service.
* Able to work independently and as part of a team with a highly supportive and collaborative approach.
* Excellent time management skills to ensure the workload is carried out effectively.
* Excellent attention to detail and the ability to work under pressure.
* Commitment to safety and following company procedures
* Positive attitude, good timekeeping, and a desire to learn and develop
* Strong problem-solving abilities and a hands-on approach to tasks.
* Strong work ethic and a can-do attitude.
If you have the experience and ambition to match, we’d love to hear from you.
Due to our rural location, it is essential that the successful candidate has a full driving licence and their own transport