Lead Developer D365

We’re recruiting for a Lead D365 Developer to join a highly collaborative Omnichannel team responsible for Dynamics 365 CRM and Genesys Cloud CX platforms within a large-scale enterprise environment.

This is an excellent opportunity for a senior engineer or technical lead who enjoys hands-on development, mentoring teams, and shaping modern cloud-based solutions using Microsoft technologies and Azure services.

Hybrid working, x2 days onsite in Bedford.

The Role

You’ll lead the design and development of enterprise-grade D365 solutions and integrations across a wider Azure-based architecture, working closely with Product Owners, Architects, Developers, and Business Analysts.

The environment includes:

* Dynamics 365 CRM & Dataverse

* Azure Functions, Service Bus & Logic Apps

* Azure DevOps CI/CD pipelines

* Terraform (IaC)

* React front-end components

* .NET / C# APIs

* Genesys Cloud CX integrations

You’ll also help define engineering standards, reusable patterns, DevOps practices, and mentor a small team of developers.

Key Responsibilities

* Lead development across D365 CRM, Azure integrations, and .NET services

* Define engineering standards, CI/CD practices, and reusable solution patterns

* Build scalable integrations using Azure Functions, Service Bus, APIs, and Power Platform

* Collaborate with Solution Architects on technical and integration design

* Support secure-by-design and GDS-aligned engineering approaches

* Mentor and coach developers while promoting best practice and knowledge sharing

What We’re Looking For

* Strong C# /.NET development background

* Extensive Dynamics 365 CRM / Dataverse experience

* Experience with Power Platform (Power Automate, Power Apps)

* Strong Azure integration experience (Functions, APIs, Service Bus, Logic Apps)

* Experience with Azure DevOps, CI/CD and Infrastructure as Code

* Previous experience leading technical teams or development workstreams

Desirable

* Genesys Cloud CX or contact centre integration experience

* Experience across D365 Customer Service / Sales modules

* Public sector or GDS experience

Why Apply?

* Hybrid working with flexibility

* Outstanding pension contribution

* 30 days holiday + bank holidays

* Large-scale digital transformation programmes

* Strong focus on career development and wellbeing

* Opportunity to shape modern engineering capability within a nationally important organisation

If you’re a passionate Microsoft technology leader looking for a role combining hands-on engineering, architecture, and leadership, we’d love to hear from you.

Please send your CV in the first instance and if relevant you will be contacted with full role and company information