Technical Coordinator

Technical Coordinator
Location: Havant, Hampshire, PO9
Contract: Permanent, Full-Time
Reports to: Technical Director
JOB OVERVIEW
Aura Retrofit is one of the leading energy efficiency and retrofit installers in the South of England. We deliver the full range of domestic energy efficiency measures (heat pumps, solar PV and battery storage, insulation, boilers), with ambitious plans to continue expanding our delivery into more markets.
As the Technical Coordinator, you will support construction projects from a technical point of view. Day-to-day, you could be drawing up and interpreting plans, diagrams and schedules, coordinating paperwork and dealing with enquiries.
KEY RESPONSIBILITIES
• Assess the suitability of residential properties for retrofit using RdSAP data and retrofit assessment outputs, identifying appropriate energy efficiency measures
• Carry out detailed heat loss calculations and support the design of domestic heating systems, ensuring solutions are efficient, compliant, and fit for purpose
• Develop and support technical designs, including heating systems, solar PV, and ventilation strategies, ensuring compliance with Building Regulations (including Part F)
• Assist in the coordination and delivery of retrofit projects, working closely with the technical team to develop work plans, schedules, and project timelines
• Liaise with clients and stakeholders to understand requirements, provide updates, and ensure expectations are managed throughout project delivery
• Work collaboratively with Retrofit Assessors and Coordinators, ensuring accurate and timely submission of project documentation in line with PAS 2035 requirements
• Support compliance processes, including project registrations and submissions to MCS, Building Control, and Gas Safe
• Manage and maintain accurate technical documentation, ensuring all records are up to date, compliant, and audit-ready
• Monitor project costs and support the review of budgets and forecasts, highlighting risks or variances where necessary
• Prepare technical reports, presentations, and progress updates for internal teams, clients, and stakeholders
• Act as a key point of contact for public and internal enquiries, responding professionally and efficiently to feedback and queries
• Provide general administrative support to the technical department, ensuring smooth day-to-day operations
• Identify potential project risks, technical challenges, or compliance issues, and escalate or resolve them as appropriate
• Continuously support process improvements within the technical and delivery functions to enhance efficiency and quality
KEY SKILLS AND EXPERIENCE REQUIRED
Technical & Analytical
• Self-motivated and proactive, with initiative to identify and resolve problems independently
• Strong understanding of residential retrofit principles, including insulation, heating systems, ventilation, and renewable technologies
• Ability to interpret and work with RdSAP data and retrofit assessments
• Competence in heat loss calculations and domestic heating system design (Training will be provided)
• Knowledge of Building Regulations, particularly Part F (ventilation) and wider compliance requirements
• Numerate with the ability to review project costs, forecasts, and basic financial data
• Experience managing digital documentation systems and compliance submissions
Project Coordination & Organisation
• Excellent organisational skills with the ability to manage multiple projects, timelines, and priorities
• Experience coordinating technical work plans and tracking project progress
• High attention to detail, particularly in managing technical documentation and compliance records
Communication & Stakeholder Management
• Strong verbal and written communication skills
• Confident liaising with clients, assessors, coordinators, and internal teams
• Ability to explain technical information clearly to non-technical stakeholders
• Professional and responsive approach to handling public and staff enquiries
Problem Solving & Initiative
• Ability to assess property suitability and identify potential risks or constraints
• Proactive in resolving issues and supporting technical teams
• Strong attention to accuracy and compliance
KEY EXPERIENCE
• Previous experience in a technical, construction, retrofit, or building services environment
• Experience working with retrofit projects, energy efficiency schemes, or domestic building upgrades
• Familiarity with RdSAP, retrofit assessment processes, and PAS 2035 framework (highly desirable)
• Experience supporting MCS, Building Control, and Gas Safe compliance processes
• Proven background in project coordination or technical administration
• Experience producing technical reports, documentation, and client updates
Desirable
• Level 3/4 qualification in construction, building services, or energy assessment
• Retrofit-related qualifications (e.g. Retrofit Assessor, Coordinator support)
• Experience with design tools or heat loss calculation software
• Knowledge of solar PV system design
BENEFITS
Aura Retrofit is committed to regular training and improvement within our team via our in-house sponsorship program allowing team members to add additional knowledge and to their existing skills. This has included Health and Safety (NEBOSH), Retrofit Assessors/Co-ordinators and Energy Assessors. Part of our growth plan is reliant on finding people with an ambition to push their existing skills base and drive the business forwards.
We also offer:
• Competitive salary
• 25 days annual leave, plus bank holidays
• ‘Early Finish’ Friday
• Company pension scheme
• A collaborative and dynamic work environment
• Opportunity to work in a business focused on innovation and sustainability
• Long-term career progression within a rapidly growing organisation