£29,015 per annum
Chelmsford
Full Time
Temporary
We are looking for an Empty Homes Coordinator to provide comprehensive end to end coordination and oversight of the voids service, ensuring Supervisors are effectively supported to deliver timely, compliant repairs and re-let empty properties efficiently. Acting as the central point of control, the role proactively works with contractors and internal teams to prioritise workflows, reduce turnaround times, minimise rent loss, and maintain property standards, while supporting the Operations teams to deliver excellent customer service and meet business objectives.
What you'll be doing
* Coordinate the end‑to‑end voids process from tenancy termination to re‑let.
* Monitor progress, oversee risks and resolve issues to minimise delays and rent loss.
* Act as a central liaison across Asset Management, Housing Management, Income and Repairs to support joined‑up void delivery.
* Maintain accurate, real‑time records across housing, property and financial systems.
* Ensure all void activities comply with legislation, health and safety requirements and Delta Housing policies, promoting safe working practices.
What we are looking for
* Strong organisational and administrative skills, with a high level of accuracy and attention to detail when managing multiple workflows.
* Confident communicator with the ability to build effective working relationships and influence contractors, tenants and internal stakeholders.
* Proactive in identifying issues, resolving problems, and removing barriers
* Proven ability to manage competing priorities, meet deadlines and remain effective in a fast‑paced, performance‑driven environment.
* Comfortable escalating risks or delays appropriately and at the right time
Please note the office expectancy of this role is as follows: This role will require you to be office based full time for a period of training before moving to hybrid working which will require you in the office 2-3 days a week.
Benefits
* The salary for this post will be £29,015 Per Annum.
* Learning and development opportunities
* Healthcare cash plan
* Robust employee reward and recognition programme
* Free and confidential Employee Assistance Programme
* Volunteering programme
* Competitive pension scheme
* 25 days annual leave per annum, plus bank holidays, 3 extra days between Christmas and New Year and 1 wellbeing day per annum.
* 37 hours per week - employees may be able to work flexibly by agreement with their line manager, taking account of business need. We operate a hybrid working policy at Delta Housing Ltd.
Please note: We reserve the right to close this vacancy early if we receive a high volume of applications or successfully appoint a candidate before the closing date. We encourage early applications to avoid disappointment
Salary description
£29015.00 - £29015.00 per year