Location: Normanton (WF6)
Hours: Monday-Thursday 8:30am-5:00pm, Friday 8:30am-4:00pm
(39 hours/week)
Pay Rate: £14.00 per hour
Join Our Client Team
We're looking for a proactive and detail-oriented Sales Office Administration Officer to join our dynamic team. This is a key role within our customer service and sales support function, working closely with internal departments and external partners to ensure smooth operations and exceptional customer experience.
What You'll Be Doing
Sales & Purchase Administration
Process and manage sales and purchase orders in our ERP system
Handle customer quotes, acknowledgements, and tender files
Ensure accuracy in pricing, VAT, and incoterms
Communicate effectively with customers and internal teams
Shipping & Export
Coordinate shipments and logistics
Liaise with warehousing and distribution teams
Track deliveries and resolve shipment queries
Invoicing & Payments
Generate and distribute customer invoices
Follow up on advance payments and order-related transactions
Customer Service & Support
Register and follow up on customer complaints
Maintain accurate customer records and databases
Archive documents in line with audit and compliance standards
Cross-Team Collaboration
Work closely with Sales, Technical, Supply Chain, HR, and Finance teams
Build strong relationships across departments and with customers
Compliance & Continuous Improvement
Follow company policies, health & safety regulations, and ethical standards
Contribute to a culture of collaboration, accountability, and improvement
What We're Looking For
Minimum 3 to 4 years' experience in office administration or business support
Strong attention to detail and organisational skills
Excellent communication and customer service abilities
Proficient in ERP, CRM, and Microsoft Office tools
Fluent in English (additional languages a plus)
Commercial awareness and a proactive mindset
Ability to work independently and as part of a team
Why Join Us?
Supportive and collaborative work environment
Opportunity to work with international teams and departments
Stable hours and competitive pay
Be part of a company driving innovation and excellenceReady to apply or want to learn more?
We'd love to hear from you
Salary description
£14.00 - £14.00 per hour