Location: Based in Didcot with travel across the UK and Ireland
Salary: £40,000 - £45,000 per annum
Job Type: Full time, Permanent
About the role:
We are looking for a proactive and organised Installation Project Coordinator to join our team. Reporting to the Installation Manager, you will play a key role in delivering installation projects for medical imaging equipment, from initial enquiry through to completion, ensuring exceptional quality, efficiency and customer satisfaction at every stage.
This is a varied, hands-on role combining project coordination, technical understanding, customer engagement, and continuous improvement.
Key Responsibilities:
Project Coordination
Coordinate installation projects from enquiry through to completion
Act as a key point of contact for customers and end users
Coordinate effectively with internal teams and international colleagues to ensure smooth deliverySite Surveys & Planning
Plan and conduct installation site surveys across the UK and Ireland
Assess site readiness and ensure health & safety requirements are met
Identify and coordinate any additional project requirements with stakeholdersMethod Statements & Documentation
Produce site-specific method statements and risk assessments using company templates to ensure that local and national regulations are met.
Ensure that stakeholders are kept fully informed of site-specific requirements and are kept updated on any plan changes.Customer Service
Maintain and develop strong relationships with customer project managers
Deliver clear updates and ensure high levels of customer satisfaction
Support investigation of customer complaints, ensuring resolution is achieved and feedback is recorded in a well-structured report for the customerTeam Support & Training
Support scheduling and planning for Installation Technicians
Assist with onboarding of new techniciansBusiness Development
Identify opportunities for additional services
Support preparation of quotations for additional or ad-hoc workWhat We're Looking For
Essential:
Strong communication and customer service skills
Excellent organisational and time management abilities
Strong understanding of relevant safe working methods and regulatory requirements
Analytical mindset with good IT skills
Ability to work independently and as part of a team
Relevant background with strong practical skills
Team leadership or supervisory experienceDesirable:
Appointed Person qualification
Experience with crane deliveries and rigging
Experience installing medical equipmentAdditional Information:
This role involves travel for site surveys and installations. All work must be carried out with a strong commitment to quality, efficiency, and health & safety standards.
The Company:
Simon Hegele provides specialist logistics support to leading medical imaging manufacturers. We are a well-established, and expanding, company prioritising quality and professionalism. You will be joining an excellent team promoting a safe and supportive working environment.
Company Benefits:
Uniform and PPE provided
Increasing holiday entitlement with length of service
Internal and external training provided
Free onsite parking and convenient local amenities
Overtime opportunitiesPlease click on the APPLY button to send your CV and Cover Letter for this role.
Candidates with experience of; Installation Project Engineer, Installation Project Administrator, Installation Team Coordinator, Fitting Coordinator, Installation Engineer, Technical Engineer may also be considered for this role
Salary description
£40000.00 - £45000.00 per year