Installation/Service Manager

Installation / Service Manager

Location: Milton Keynes
Salary: £43,000
Hours: Monday to Friday, 08:30 – 17:15
Type: Permanent, Full-Time
Working Pattern: Fully Onsite

ACS Staffing Solutions are delighted to be recruiting for an experienced Installation / Service Manager on behalf of our client based in Milton Keynes. This is an excellent opportunity for a hands-on operational manager with strong people management and project coordination experience to join a growing and fast-paced business.

The successful candidate will take full responsibility for the management of installation, service and maintenance operations, overseeing a small team alongside subcontractors across the UK. This role would suit an organised and commercially aware individual who is comfortable balancing operational delivery, customer management and team leadership.

A full UK driving licence is essential for this position.

Key Responsibilities

Develop strategies to support the growth of profitable service, maintenance and installation operations
Work closely with the sales function to help drive service and maintenance contract opportunities
Build and manage a UK-wide subcontractor network to support installations and service contracts
Take full ownership of projects from receipt of order through to client sign-off
Manage and support a team of engineers and subcontractors
Lead and support onsite installation activities where required
Conduct site surveys and assist with installation specifications
Coordinate rollout programmes and oversee project delivery
Liaise directly with customers, site contacts and internal stakeholders
Attend pre-installation meetings for larger-scale projects
Negotiate pricing with subcontractors and suppliers
Ensure compliance with onsite health & safety requirements
Produce monthly reporting relating to costs, delivery performance and operational metrics
Develop and manage call-out procedures for service contracts 

The Ideal Candidate

Previous experience within a similar Installation, Service or Contracts Management role
Strong people management experience, ideally managing both direct teams and subcontractors
Hands-on approach with the ability to support installations when required
Experience managing service and maintenance agreements
Strong project management capability
Confident communicator with excellent organisational skills
Ability to work effectively within a fast-paced environment
Commercial awareness with strong negotiation skills
Experience liaising directly with customers and site contacts
Knowledge of onsite health & safety regulations
Ability to read and interpret site drawings
Strong Microsoft Office and Excel skills
Full UK driving licence essential 

Desirable

CITB certification
Experience working within construction, infrastructure, engineering or airport environments
Experience developing subcontractor networks across multiple regionsThis is a fantastic opportunity for an ambitious and proactive manager looking to join a well-established organisation where they can make a genuine impact across operational delivery and customer satisfaction