Information Advice & Guidance Officer

Red Snapper Recruitment are recruiting for an Information Guidance Advisor on behalf of our client based in Sandwell. The purpose of this role is to provide to deliver an effective trauma informed approach of first contact, care and support to clients who are victims/survivors of abuse.

Location: Sandwell
Hours: 37.5 hours per week Monday- Friday 9-5pm
Salary: £24,784.50
Contract type: Permanent

Main duties and responsibilities

Undertake risk assessments at initial contact, identify immediate needs and address immediate safety issues including impact on children using judgement and expertise.
Provide advice and guidance on (this list is not exhaustive) on dynamics of domestic abuse, impact, accessing help and support, safety planning, safeguarding legal options information as well as providing self-reflective resources as appropriate.
Develop specialist knowledge to response to victims with additional barriers such as people with disabilities, no recourse to public funds, so called honour-based violence and abuse, forced marriage, exploitation, visa limitations.
To liaise daily with key partnerships such as the Multi Agency Safeguarding Hub (MASH) and police etc. to ensure they refer appropriate referrals for advice and/or support.
Provide advice and support to professionals and liaise with other agencies on behalf of victims and survivors to ensure they receive the support and resources they need, where necessary.
Check refuge availability across the region and make direct referrals to refuge and other accommodation where appropriate to increase safety and minimize homelessness.
Support colleagues to deliver presentations and talks to help promote the organisation's services and/or raise awareness about domestic violence and abuse, as required by your line manager.
Person Specification

Educated to minimum Level 3 or equivalent. May consider level 2 if matched with a good level of experience in health and social care, administration or similar. GCSEs English and Mathematics - Grade C or above.
Experiencing working within a needs led service providing information and advice to vulnerable people, such as victims of domestic abuse/sexual violence.
Experience of data inputting, analysis and monitoring large amounts of data, ensuring that records are accurate and up to date.
Have knowledge of the Violence Against Women and Girls Strategy and the gendered nature of abuse.
Understand relevant legislation, government policy and good practice requirements, particularly in safeguarding children and adults, homelessness, immigration and cultural diversity.
Have knowledge of the Violence Against Women and Girls Strategy and the gendered nature of abuse.
Application Process

Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful.

RSR Justice is a market leading recruitment business dedicated to providing top quality candidates and services to the offender rehabilitation and supervision work sectors.

Red Snapper Recruitment is a member of the Red Snapper Group.

The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates.

The Red Snapper Recruitment Group is an equal opportunities employer