An exciting opportunity has arisen for a Lettings Administrator to join a busy London-based lettings team in Farringdon. This role will support a specific portfolio with day-to-day lettings administration while also assisting the wider team during peak periods.
This is a fast-paced position requiring strong organisational skills, attention to detail, and a customer-focused mindset. The successful candidate will be a proactive team player who thrives in a collaborative environment.
The role offers a hybrid working pattern of 4 days in the office and 1 day working from home, with working hours of 9am–6pm. The successful candidate will report directly to the Senior Leasing Manager and will join a team of three Lettings Administrators.
About the Company
Our client is an established international real estate business specialising in the acquisition, upgrading, and management of residential properties.
With a substantial international portfolio, they own and manage over 20,000 rental apartments across England, Germany, France, Canada, and the United States.
Key Responsibilities
Responsibilities will include, but are not limited to:
* Preparing all tenancy documentation
* Arranging the signing of tenancy agreements and associated documents
* Coordinating move-in arrangements including inventories, check-ins, and key releases
* Checking tenant references and liaising with referencing agencies and applicants
* Managing pre-tenancy enquiries
* Issuing post move-in documentation to tenants
* Registering deposits with the Tenancy Deposit Scheme
* Updating and maintaining accurate records on internal systems
* Raising initial invoices for move-ins
* Ensuring tenancy files are complete and properties are fully prepared prior to occupation
* Reviewing and approving lettings invoices
* Updating utility providers with tenancy changes
* Maintaining and updating lettings reports on a regular basis
About You
The ideal candidate will be adaptable, hardworking, intuitive, and capable of contributing positively to the wider team.
A minimum of 12 months’ experience in a similar lettings or property administration role is essential.
Person Specification
* Excellent interpersonal and communication skills
* Strong organisational skills with the ability to prioritise tasks effectively and meet deadlines
* Positive attitude towards routine and administrative tasks
* Exceptional attention to detail and accuracy
* Proactive and solutions-focused approach
* Comfortable working independently as well as within a wider team
* Confident and assertive where necessary
* Flexible and adaptable approach to work
* Strong team player with the ability to build effective working relationships with colleagues and clients
* Ability to support the wider lettings team in achieving departmental goals
* Advanced IT skills including Microsoft Word, Excel, and Outlook
Salary description
£35000.00 - £40000.00 per year