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SER Limited

Hire Manager

SER Limited Kettering
36,000
32 - 40 hour


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    SER Limited

    Hire Manager

    SER Limited Kettering
    36,000
    32 - 40 hour
    Status Open
    Apply now

    Apply on the employer's website


    What we ask

    Education

    No minimum education required

    What we offer

    Salary
    £36,000
    Hours
    32 to 40 hours per week
    Employment type
    permanent

    Job description

    Hire Manager

    Materials Handling

    Location: Kettering, Northamptonshire
    Salary: Circa £36,(Apply online only) DOE + Benefits
    Hours: Full-Time (40 hours per week, Monday–Friday)

    About the Role

    We are recruiting for an experienced Hire Manager to join a growing and well-established materials handling and plant equipment business.

    This is an excellent opportunity for someone with a strong background in hire operations who enjoys working in a fast-paced environment and leading a team. The successful candidate will play a key role in overseeing the day-to-day running of the hire function, ensuring a high level of customer service and operational efficiency across the business.

    Working closely with internal departments including Service and Sales, you will help manage equipment availability, coordinate hire activity, and support the continued growth of the operation.

    Key Responsibilities

    Oversee the daily operation of the hire desk and short-term rental activities
    Support and lead the hire team to ensure smooth day-to-day operations
    Coordinate equipment scheduling, transport, quotations, and invoicing
    Maintain strong relationships with customers and suppliers
    Source additional equipment through cross-hire suppliers when required
    Resolve customer queries and operational issues efficiently
    Work closely with Service and Sales departments to support customer requirements
    Ensure all hire administration and CRM updates are completed accurately
    Monitor team performance and support KPI achievement
    Identify opportunities to improve processes and operational efficiency
    About You

    Previous experience within the materials handling, plant hire, or equipment rental industry
    Strong understanding of hire desk operations and customer support
    Experience managing or supervising a team
    Excellent organisational and communication skills
    Customer-focused with the ability to manage multiple priorities
    Comfortable using CRM/ERP systems and Microsoft Office packages
    Proactive and solution-driven approach to problem solving
    Able to work effectively in a busy operational environment
    What’s on Offer

    Competitive salary package
    Flexible working hours (40hrs Mon – Fri between 7:00 – 18:00)
    24 days holiday + bank holidays
    Company pension scheme
    Ongoing training and career development opportunities
    Stable, long-term opportunity within a growing business
    Supportive and team-focused working environment
    Employee wellbeing initiatives and company social events
    Why Join?

    This is an opportunity to join a respected and expanding business with a strong reputation within the materials handling and plant hire sector. The company values its employees and offers genuine long-term career progression within a supportive working environment.

    If you are an experienced hire professional looking for your next challenge, we would love to hear from you.

    Apply Now

    If you are interested in this position, please contact Alex Connolly on (phone number removed).

    SER-IN
    Salary description

    £36000.00 - £36000.00 per year

    Apply now

    Apply on the employer's website

    Apply now

    Apply on the employer's website


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