Client Details
This opportunity is with a well-established organisation within the banking and financial services sector, known for its robust payment operations and commitment to excellence. The company operates as a mid-sized entity with a strong presence in the industry and a focus on delivering exceptional payment services.
Description
French Speaking Post Trade Payment Investigation:
The Post Trade Management team are primarily responsible for investigating and resolving post execution payment queries, liaising with our network of Correspondent Banks across multiple regions to ensure such queries are resolved in good time, to uphold our client experience. A high volume of these queries are in relation to our FX and MM transactions as well as client MT103 payments
The role holder will work alongside the wider team to take responsibility for all post trade FX and MM payments. They will be expected to communicate regularly with our correspondent banks and clients across multiple regions to ensure smooth payment execution and timely query resolution.
As this role involves communicating with stakeholders across diverse regions, the role holder will be required to be fluent in French. Fluency in Spanish would also be advantageous.
In addition, the role holder will take responsibility for producing external correspondent bank reports and internal unsettled trade reports
Daily responsibilities also include Nostro break investigation, confirmation of incoming client funds, SSI set ups and the creation of daily payment reports
Role Responsibilities:
Payment Query Resolution: Handle post-execution payment inquiries by providing prompt and precise updates to correspondent banks and clients in various regions, utilising French and possibly Spanish when communicating.
Stakeholder Engagement:
Produce and present unsettled trade reports, highlighting failed FX settlements to stakeholders across the organisation.
Regularly interact with Relationship Bankers to update on progress of queries.
Daily Operations:
Investigate Nostro account breaks and ensure timely reconciliation.
Ensure prompt response to and resolution of incoming client queries
Confirm receipt of incoming client funds.
Generate and distribute daily payment reports to relevant teams.
Maintain records of team activity for monthly reporting
Set-up and maintenance of Client Settlement Instruction
Profile
A successful French Speaking Post Trade Payment Investigation professional should have:
Fluency in both French and English, with excellent written and verbal communication skills.
3 years + experience in Payment Investigations or similar role within Banking Operations
Strong working knowledge of SWIFT payments and investigations, particularly MT1XX and MT2XX series
Prior exposure to Foreign Exchange processes and settlement flows
Familiarity with ISO20022 message types highly advantageous
Demonstrated experience in managing relationships and resolving queries across a global network of correspondent banks and internal stakeholders.Job Offer
Competitive salary ranging from £55,000 to £60,000 per annum, depending on experience.
Bonus
Permanent position within a respected financial services organisation, based in The City of London
3 days in the office hybrid modelThis is an excellent opportunity for a French-speaking professional to advance their career in the financial services sector. If you are ready to take the next step, we encourage you to apply today
Salary description
£55000.00 - £60000.00 per year