General Manager

Are you looking for a General Manager role that offers real responsibility and variety, where no two days are the same? Join a company that supports your ambitions and gives you the platform to lead from the front in a dynamic, fast-paced environment.
General Manager – Chiswick W4
£50,000 – £52,000 per annum (dependent on experience) plus bonus
40 hours per week, Thursday to Monday (including weekends)
On-site parking available
People are the most important ingredient in our business recipe, and we are looking for an experienced and driven General Manager with strong leadership skills and a background in managing busy commercial venues, to oversee operations at our thriving sports ground in Chiswick W4.
This is a hands-on role where you will take full responsibility for the day-to-day running of the venue, including two bars, match day catering, a retail food offer, and large-scale events. From busy match days to big functions, no two days are the same. You will play a key part in delivering an exceptional customer experience while ensuring smooth and efficient operations across all areas of the business.
This is not your average role. You’ll be leading a dynamic, multi-outlet venue delivering events for up to 1,000+ guests, making this a fantastic opportunity for someone who loves variety, thrives under pressure, and wants the freedom to make a real impact.
Alongside hospitality, you’ll also oversee the wider sports facility - ensuring pitches, changing areas, and the overall site are maintained to a high standard. It’s a unique blend of hospitality, events, and facilities management that will keep you engaged and challenged.
The General Manager is responsible for driving operational excellence, leading and developing teams, managing financial performance, and delivering standout events and customer experiences.
We are passionate about food quality, people development, and operational excellence, making this a fantastic opportunity for an experienced manager looking to progress their career in a unique and rewarding environment. If you’re looking for a role where you can truly make your mark and grow your career, we’d love to hear from you.
Benefits of working with Accent as a General Manager
* Competitive salary with yearly reviews
* Free meals on duty
* Career development opportunities
* Multiple discounts on our Accent Engage platform – shops, restaurants, gifts, leisure and more
* HIT apprenticeships for all experience levels
* Team events, awards and competitions throughout the year
* Pension scheme, life insurance and company sick pay
* Access to our Employee Assistance Programme for mental health and financial support
* On-site parking
As our ideal General Manager you will:
* Have proven experience managing a busy commercial venue or sports ground
* Be a strong hands-on leader with the ability to manage and develop teams
* Have experience running multiple bars alongside a food offer
* Demonstrate a track record of delivering large-scale events (1,000+ guests)
* Have strong financial awareness, with experience managing budgets, labour, and overheads
* Be confident planning events, including equipment hire and client liaison
* Have experience overseeing facilities, including grounds and general site operations
* Be able to remain calm and efficient in a fast-paced, high-pressure environment
* Be passionate about delivering excellent service to clients and customers
Who are Accent Catering?
Accent Catering Services Ltd are one of the UK’s leading contract caterers, providing innovative food service solutions to a variety of schools and businesses.
We are a talented group of professionals who create bespoke catering provisions to suit each contract - no two are the same. We are independently owned, so you’ll never be just another number to us. Our people are at the heart of everything we do, and we take pride in recognising every individual’s contribution.
Accent Catering is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. Please note that a DBS disclosure will be required for this role.
Accent Catering have regularly been named in The Caterer’s prestigious awards as one of the best places to work in hospitality. Don’t miss your chance to become part of our award-winning team!
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