Connect2Kent provides a managed service across all sectors providing temporary, contract and interim opportunities into Kent County Council. Our service is built on our values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders.
About the Role
Customer Service and Administrative support across all aspects of delivery for KCC's School bus pass schemes. Handling customer enquiries received by telephone and via email and general administrative support towards the delivery of the Kent County Council Travel Saver and Kent 16+ Travel Saver schemes.
What is the day-to-day of the role:
Handling customer enquiries received by telephone and via email, resolving problems and providing accurate information
Manage complaints
Liaison with other council departments as necessary to resolve issues regarding travel arrangements
Support for other team members during busy periods or as and when the business requires
Plan and organise own work to identified priorities
Required Skills and Qualification
Office administration experience
Experience of drafting correspondence
Experience of working with a social care environment
Computer literacy
Ability or organise and prioritise workload
Be able to work with minimum supervision
Benefits
No weekend working. 37.5 hours per week.
Monday - Friday 09:00-17:00
APPLY NOW!
Connect2Kent is a trading style of Commercial Services Kent LTD - A company wholly owned by Kent County Council. Connect2Kent is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates
Salary description
£13.97 - £13.97 per hour