Client Services Manager

Role: Client Service Manager
Location: Clients based in Nottingham and Mansfield
Salary 28-40k Dept on Experience

We are looking for a Client Services Manager for multiple clients to support the delivery of POS and print campaigns for major retail brands. Working closely with client marketing teams, you will manage the end-to-end delivery of printed point-of-sale and retail marketing campaigns across the UK.

The role of Client Service Manager will involve:

Working directly with client marketing teams to take and interpret campaign briefs
Managing projects through all stages of workflow including design, artwork, print production, fulfilment, and nationwide distribution
Coordinating POS and print campaigns to ensure all deadlines and brand requirements are met
Liaising with internal production teams and external stakeholders to maintain smooth project delivery
Providing outstanding customer service, regular updates, and managing client queries throughout each campaign
Using management information systems to facilitate workflow and ensure accurate transfer of information between client and production teams
Managing multiple projects simultaneously within fast-paced retail environments
Supporting the successful delivery of campaigns to tight timescales and high quality standardsThe Ideal Candidate will have:

Previous experience within an Account Management or s Client Services role
Experience managing POS, print, or retail marketing campaigns would be highly advantageous
Strong understanding of production processes including design, artwork, print, fulfilment, and distribution
Excellent stakeholder management and customer relationship skills
The ability to prioritise workload and manage multiple deadlines effectively
Strong organisational and communication skills
Excellent computer skills including a good working knowledge of ExcelInterested? Call TurnerFox Recruitment or email your CV