Empty Homes Officer

Empty Homes Officer (£27,133.79 per annum, 30 hours per week, 12 months maternity cover)

Job Role

We’re looking for an organised and customer-focused Empty Homes Officer to help bring our empty properties back into use quickly and to a high standard.

You’ll manage empty homes from tenancy end through to re-let, working closely with internal teams and contractors to reduce turnaround times and void loss. The role includes monitoring progress, attending weekly void meetings, coordinating utilities, supporting decants, and ensuring homes meet our Home Standard.

You’ll have strong communication and organisational skills, experience delivering a customer-focused service, and the ability to manage competing priorities.

Confident IT skills are essential. A full driving licence with access to a car is required.

Please find full job description attached.

About Us

At West Kent we’re passionate about the role a housing association can play in society and believe the values of an organisation are what makes it special. Our vision is to deliver places to live and space to grow for our current and future residents.

Our values guide us to how we do things from delivering on our promises, working with honesty, integrity, and flexibility, showing compassion and self-awareness, as well as a commitment to learning and equally important working hard and having fun.

Benefits

We offer a great package - generous pension and life cover, health cash plan, flexible leave package which includes an additional three days leave for our Christmas closure, paid time off to volunteer and an annual grant to support your wellbeing. Please see our website for more details about our benefits package.

Application Information

We will only consider applications with a full CV and completed application form.

Advert Closing Date: 9am on 20 May 2026

Interview Date: 4 June 2026