The Quality Manager is responsible for reviewing, developing, and maintaining the company's Quality Management System (QMS) in line with current industry standards. The role ensures consistent quality performance, regulatory compliance, and continuous improvement across all operations.
The role will require site, office and home working, supporting the like of Wessex Water, Welsh Water and National Grid projects. The role report to the company SHEQ Director.
Key Responsibilities
Review and benchmark the existing Quality Management System against industry standards
Develop and implement an updated QMS aligned with best practices
Ensure effective rollout and ongoing management of the QMS across the business
Lead and conduct internal quality audits
Support external audits, including preparation and close-out activities
Ensure compliance with relevant standards, including ISO 9001 and sustainability regulations
Define, update, and maintain quality procedures in collaboration with stakeholders
Lead continuous improvement initiatives across the organisation
Monitor quality performance through data analysis and reporting
Identify improvement opportunities and implement corrective action plans
Manage Non-Conformance Reports (NCRs)
Conduct root cause analysis and implement corrective actions through to resolution
Establish and maintain document control procedures
Review and update policies, recommending improvements and implementation plans
Work with procurement to communicate quality standards to the supply chain
Liaise with managers and staff to promote quality standards
Provide training, tools, and techniques to support quality compliance
Ensure the company operates efficiently and maintains a competitive edge
Drive consistent adherence to quality standards across all functions
Qualifications & Experience
Minimum of 5 years' experience in Quality Management
Proven experience in developing and communicating Quality Management Systems
ISO 9001:2015 Internal Auditor qualification (preferred)
Benefits
Salary up to £70,000 per annum
Car allowance
Hybrid working (site, office, and home-based)
Further benefits package discussed on application
Salary description
£55000.00 - £70000.00 per year