Field Service Engineer South-West England

Field Service Engineer South-West England
Location: Home based working in South-West England
Contract: Full time, Permanent
Salary: £30-34k DOE
Call out/overtime: circa £4k p.a.
Hours: Monday - Friday with rostered weekend call outs (approximately 1 in 4)
Holidays: 21 increasing to 27 days per annum with service plus public holidays
Vehicle: Van provided; personal use permitted
We are Mulmar, we are growing and we want you!
With more than 30 years’ experience and over 140 employees throughout the UK and Ireland, Mulmar is a leader in the supply and maintenance of some of the world’s finest espresso coffee machines in offices, high street coffee shops, restaurants, airports, hotels and food retailers.
We are looking to recruit a field engineer to join our expanding team covering South-West England with most work being undertaken in the Bristol/ Exeter corridor.
This role involves undertaking the installation, planned and reactive maintenance of a wide range of increasingly complex commercial coffee machines and ancillary equipment.
We provide an extensive training programme tailored towards our engineers based on their level of their electrical and mechanical knowledge and expertise as well as full product and health and safety training.
About the Field Service Engineer role:
Our field-based engineers are our first line of defence ensuring the proper installation, maintenance and repair of equipment working to the highest standards, meeting our customers’ needs.
With training you will be responsible for:
• Installing a wide of espresso coffee machines.
• Attending faults, diagnosing problems and making repairs.
• Undertaking planned maintenance activities.
• Ordering parts and replacement units.
• Completing records and reports on machine status and services.
• Liaising with customers and our service desk.
• Explaining machine faults, findings and repairs undertaken to customers.
It would be great if you had:
• A full UK driving licence (essential).
• A basic understanding of electricity and ability to understand equipment drawings / diagrams.
• Experience in the maintenance of electrical equipment or as an electrician.
• Experience or knowledge of maintaining electro-mechanical equipment.
• Field service experience (preferable).
• Basic plumbing skills (not essential).
• Experience in using PDAs, smart phones and computers/ tablets.
• Good face to face customer skills.
In return we offer full training in a growth industry, van, tools and a competitive salary, bonus scheme, on-call allowance and overtime with the opportunity to become a specialist engineer, maintaining a broad range of increasingly complex coffee making equipment.
If you feel you have the necessary skills and experience to be successful in either of these roles, click on “APPLY” today, forwarding an up-to-date copy of your CV for consideration in the first instance.
No agencies please