Office Administrator

Academy of Nutrition & Medicine (AONM) is seeking a reliable and well-organised Administration Assistant / Office Administrator to join our small and friendly logistics team. The role is office-based at our Cambridge office (CB4 area) and is a long-term position, with full-time or part-time applicants considered.
Key Responsibilities:
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Managing incoming and outgoing telephone calls in a professional manner
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Handling email enquiries and general correspondence
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Providing customer service and customer support to medical teams, practitioners, and individual clients
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Accurate data entry and administration of orders, invoices, and payments
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Raising invoices, sales receipts, and credit notes
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Processing payments and updating accounting records using QuickBooks
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Assisting with courier bookings, shipping, and logistics coordination
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Preparing, packing, and dispatching test kits
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Providing general office administration and administrative support to wider team
Skills & Experience Required:
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Previous experience in an administration assistant, office administrator, or admin support role
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Confident using telephone systems, email, and standard computer applications
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Strong organisational and time-management skills
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Excellent attention to detail and accuracy
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Professional, friendly, and customer-focused manner
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Ability to prioritise tasks and manage workload effectively
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Ideally based locally within the CB4 area or able to commute within a reasonable time
Salary: £12.75 – £14.00 per hour (self-employed)
Hours: Full-time or part-time considered - flexibility offered
Location: Office-based, Cambridge (CB4)
Additional Information: Free on-site parking available