Customer Service/Sales Administrator

Customer Service/Sales Administrator
Desborough, Northants
Hours - Monday to Friday - 37hrs - Office based
Salary - £25-27k plus bonus and benefits

We’re working with a well-established business based in Desborough that is looking to add a Customer Service Administrator to its growing team.

This is an excellent opportunity for someone who enjoys variety in their day, takes pride in delivering exceptional customer service, and is looking to join a supportive company that genuinely values its employees and offers long-term career progression.

This is a varied and fast-paced position where no two days are the same. You’ll become a key point of contact for customers, handling a wide range of enquiries and supporting the smooth running of day-to-day operations.

Responsibilities include:

Delivering exceptional customer service via phone and email
Processing orders and preparing quotes
Resolving customer queries and troubleshooting issues
Liaising with internal teams including sales, finance, and marketing
Managing multiple priorities in a busy environmentWe’re looking for someone who:
Has excellent communication skills
Enjoys helping customers and solving problems
Is organised, proactive, and detail-oriented
Can manage multiple tasks effectively
Works well both independently and as part of a team
Has good Microsoft Office skillsPrevious experience within customer service, administration, sales support, CRM systems, or stock management systems would be advantageous, but full training will be provided for the right person.

Ideal for someone looking to build a long-term career within a stable and growing business with a friendly, team-focused culture.

What’s on offer:
Competitive salary up to £27k
Bonus scheme
Private medical insurance
Company pension
Subsidised gym membership
On-site parking
20 days holiday + bank holidays + Christmas shutdown
Supportive training environment with genuine progression opportunitiesIf interested, please apply here or call Kim to discuss further