IT Field Engineer

Role: IT Field Engineer
Location: Chesterfield
Salary: £30,000 - £34,000 + Mileage + Training + Progression

We’re looking for an IT Field Engineer to join a growing IT Services business based in Chesterfield.

This is a client-facing role supporting a range of SME environments across the East Midlands and beyond. You’ll split your time between onsite visits, project work and escalations, so it suits someone who enjoys variety and being out in front of users rather than remotely supporting from the office.

The business has built a strong reputation locally and continues to grow through long-term client relationships and referrals.

You’ll be working across a broad mix of technologies including Microsoft 365, networking, servers and end-user infrastructure, while also getting exposure to project delivery and client onboarding work.

Responsibilities

* Providing onsite and remote support across client environments

* Supporting Microsoft 365 environments including Exchange, Teams and SharePoint

* Managing users and security within Entra ID / Active Directory

* Assisting with networking issues across switches, routers, firewalls and WiFi

* Carrying out installs, upgrades and project work onsite

* Building strong relationships with end users and clients

* Escalating more complex issues where required

Requirements

* Strong customer-facing communication skills

* Experience supporting Microsoft 365 technologies including Exchange Online, SharePoint and Teams

* Knowledge of Azure / Entra ID, Active Directory, Group Policy and user administration

* Experience supporting Windows Server environments

* Understanding of networking fundamentals including switches, routers, firewalls, VPNs and WiFi

* Ability to work independently across client sites

* Previous experience within an MSP / IT Services environment (Beneficial)

Full UK Driving License is essential for this, for obvious reasons.

This is a genuinely varied field role with a growing IT Services business where you’ll have autonomy, client exposure and the chance to broaden your technical skillset and grow within the company.

Keywords
IT Field Engineer, Field Engineer, MSP Engineer, Infrastructure Engineer, 2nd Line Engineer, IT Support Engineer, Microsoft 365, Azure, Entra ID, Windows Server, Networking, Firewalls, VMware, Chesterfield, Sheffield, Derbyshire