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Elizabeth Michael Associates LTD

Strategic Account Manager

Elizabeth Michael Associates LTD Nottingham
40,000 to 50,000
32 - 40 hour


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    Elizabeth Michael Associates LTD

    Strategic Account Manager

    Elizabeth Michael Associates LTD Nottingham
    40,000 to 50,000
    32 - 40 hour
    Status Open
    Apply now

    Apply on the employer's website


    What we ask

    Education

    No minimum education required

    What we offer

    Salary
    £40,000 to £50,000
    Hours
    32 to 40 hours per week
    Employment type
    permanent

    Job description

    Strategic Account Manager

    Midlands Based | Hybrid Working | £40,000 - £50,000 + OTE £70,000 + Company Car

    Are you a commercially driven Account Manager who thrives on building long-term client relationships and managing complex, high-value accounts?

    We are recruiting for an experienced Strategic Account Manager to join a well-established and growing organisation operating within the environmental services sector. This is a fantastic opportunity for someone with experience managing regional or national accounts within waste management, logistics, pharmaceuticals or a related industry.

    This role is all about relationship management, commercial growth and delivering exceptional customer service to key clients across the Midlands and nationally. You will be responsible for managing large customer accounts, identifying opportunities for growth, and becoming a trusted partner to your clients.

    The successful candidate will be resilient, credible, commercially astute and confident managing senior stakeholder relationships with maturity and professionalism.

    The Role

    Managing and developing relationships with regional and national accounts

    Acting as the key point of contact for major customers

    Identifying opportunities to grow existing accounts and increase revenue

    Managing contract performance, service delivery and customer satisfaction

    Leading regular client review meetings and maintaining strong communication

    Working closely with internal departments including operations, finance and sales

    Negotiating commercial agreements and ensuring contract compliance

    Producing reports, analysing trends and identifying opportunities for improvement

    Working towards revenue growth and retention targets

    Supporting customers with tailored solutions and a consultative approach

    About You

    Proven experience within Account Management, Key Accounts or Client Relationship Management

    Experience managing large regional or national customer accounts

    Background within waste management, logistics, pharmaceuticals, or a similar sector

    Strong commercial awareness and negotiation skills

    Confident dealing with senior stakeholders and challenging conversations where required

    Able to demonstrate resilience, integrity, credibility and professionalism

    Excellent communication and influencing skills

    Organised, self-motivated and target-driven

    Strong IT skills including CRM systems and Microsoft Office

    What's on Offer?

    £40,000 - £50,000 basic salary

    OTE circa £70,000

    Company Car

    Hybrid working – Nottingham head office with 1-2 office days per week

    23 days holiday plus bank holidays

    Company pension scheme

    Enhanced family friendly policies

    Employee Assistance Programme

    Lifestyle and leisure discounts

    Life insurance

    Bike to Work scheme

    Holiday purchase scheme

    This is an excellent opportunity for an ambitious and relationship-focused Account Manager looking to join a forward-thinking organisation where you can genuinely make an impact.

    EMA25
    Salary description

    £40000.00 - £50000.00 per year

    Apply now

    Apply on the employer's website

    Apply now

    Apply on the employer's website


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