Contract Details:
Type: Temporary
Pay: £20.96 per hour (PAYE) / £27.89 per hour (Umbrella)
Location: Perceval House, Ealing
Working Arrangements: Hybrid, 1- 2 days per week in the office
Hours: Part Time role working, 21 hours per weekThis is a key role supporting Ealing Council's work on Prevent, counter terrorism (CONTEST), and hate crime, helping to build strong community resilience and safeguard vulnerable individuals.
About the Role
The Community Resilience Support Officer will play a central role in supporting the delivery of the council's Counter-Terrorism strategy (CONTEST), including leading the coordination of Ealing's multi-agency Channel Panel for individuals vulnerable to radicalisation.
The role also supports the development and delivery of the council's Hate Crime Strategy, coordinating partnership boards, stakeholder engagement, and awareness campaigns across the borough.
This post is subject to safer recruitment practices and requires a Disclosure and Barring Service (DBS) check.
Key Responsibilities
Coordinate Ealing's CONTEST Board, Channel Panel, and Hate Crime Partnership meetings, including agendas, minutes, and reports for senior leadership
Manage information sharing for Channel and safeguarding panels
Maintain quarterly forward plans and team activity schedules
Oversee shared digital work spaces and Prevent and Community Resilience mailboxes
Support monitoring and reporting for the Community Cohesion Resilience Programme
Develop and maintain databases to track delivery and outcomes
Communicate effectively with internal and external stakeholders
Build community links and encourage civil society participation in resilience initiatives
Support the establishment of a Community Resilience Forum
Contribute to local risk assessments and action plans for Prevent and hate crime
Design and distribute feedback surveys using Microsoft Forms
Conduct project visits to ensure quality assurance
Produce monthly tension logs and quarterly service reports
Promote equality, diversity, and inclusion in all work
Ensure compliance with GDPR, confidentiality, and health & safety requirements
Support ad hoc duties within the Community Resilience Team as requiredKey Relationships
You will work closely with:
Children's Services, Adult Social Care, Housing, Youth Justice, Public Health, and Community Safety
Voluntary and faith sector organisations
Metropolitan Police Service and Probation
NHS partners and Integrated Care Boards
Schools, colleges, and the University of West LondonEssential Knowledge, Skills and Experience
Sound knowledge of hate crime and the Prevent strand of the UK Government's counter-terrorism strategy
Excellent written and verbal communication skills, including report writing and minute-taking
Experience managing projects, coordinating events, and meeting deadlines
Ability to analyse and present data to inform decision-making
Strong partnership-working and influencing skills
Confident use of Microsoft Office, web tools, and social media
Educated to degree level or equivalent in a relevant field
Experience delivering public safety or community resilience initiatives, ideally in a local authority or multi-agency environment
Experience designing and delivering workshops or training sessionsApply Now:
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Salary description
£20.96 - £27.89 per hour