Responsibilities:
- Manage a shared mailbox for queries, meeting a 48-hour SLA
- Investigate and resolve debit balances and aged invoices
- Review overdue invoices and address root cause to prevent reoccurrence
- Provide support to the offshore team, including query resolution and process clarification
- Perform general administrative tasks as required to support team operations
Candidate Attributes:
- Accuracy and attention to detail – you should have a high level of these in both visual checks and data entry
- Results orientation – thrive in achieving tangible progress
- Proactivity – take the initiative to find lasting solutions
- Good communication skills – should communicate effectively with stakeholders across diverse backgrounds
Salary – £28,000 - £28,500 + Study Support
Hours – Monday – Friday – 40 hours, min 2 days in the office, flexible start and finish times
Salary description
£28500.00 - £28500.00 per year