Customer Service/ Sales

Take enquiries via the phone or email, gaining details and timings of jobs.

* Organising deliveries and collections with supporting paperwork

* Booking fleet MOT’s

* Booking fleet service and repairs

* Typing up quotes and sending via email

* Gathering costs from suppliers of materials

* Follow ups on quotes

* Logging quotes and source of enquiry on database

* Tracking monthly quote amounts and recording on database.

* Tracking quotes per month and reporting on a year to date.

* Tracking sales

* General office administration to assist Lorraine

* Excellent Excell skills required, CAD and AI experience and advantage

* Deliveries and collections if workshop are busy

* Liasing with suppliers and customers

* Producing worksheets for workshop with job details.

* Collecting work sheets from workshop on completion, contacting customers to collect finished jobs.

We endeavour to reply to all applications, however, if you haven`t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel